Business Development Executive

Job highlights

• 1-3 years experience in lead handling and educational counselling with strong negotiation and objection-handling skills
• Manage and convert leads from multiple channels, counsel prospective learners, conduct follow-ups, maintain CRM records, and coordinate onboarding

About Hope AI :

Hope Artificial Intelligence Private Limited is an AI Training Institute focused on practical learning in AI, Data Science, Machine Learning, and Generative AI. We have trained 2,500+ learners across the world, helping them build practical skills, strengthen communication, and become career-ready.

About the Role

We are looking for an experienced and result-oriented Business Development Executive to join our team in the EdTech industry. The ideal candidate should have hands-on experience in handling leads, counselling prospective learners, conducting follow-ups, and converting enquiries into enrolments.

The candidate must possess excellent communication, negotiation, and relationship-building skills.

Key Responsibilities

• Handle incoming leads from digital marketing campaigns, website enquiries, social media, and other channels.
• Connect with prospective learners through phone calls, WhatsApp, and other communication platforms.
• Understand learners' career goals and recommend suitable courses or training programs.
• Explain course details, curriculum, duration, fees, and career opportunities to prospective learners.
• Conduct consistent follow-ups with interested leads to improve enrolment conversions.
• Convert qualified leads into paid enrolments by addressing queries and handling objections effectively.
• Maintain and update lead details, follow-up status, and conversion records in CRM or Google Sheets.
• Build and maintain positive relationships with prospective learners throughout the admission process.
• Coordinate with the marketing, academic, and operations teams to ensure a smooth learner onboarding experience.
• Prepare daily and weekly reports on leads handled, follow-ups, conversions, and sales performance.

Required Skills

• 1 to 3 years of relevant experience in lead handling, inside sales, educational counselling, or business development.
• Proven experience in managing leads and converting enquiries into sales or enrolments.
• Excellent verbal communication and convincing skills.
• Strong follow-up, negotiation, and objection-handling abilities.
• Candidates with prior experience in an EdTech company, training institute, online education, or professional skill development industry.