Business Development Executive

Job Description: Business Development Executive (BDE)

Company: Qmize, Powered by DIGINTRA

Department: Sales & Business Development

Experience: 2+ Years

Industry: B2B SaaS / IT / Digital Marketing Technology

Employment Type: Full-Time

Location: GAYA Bihar

About Qmize

Qmize is a WhatsApp engagement platform that helps businesses improve customer communication, drive conversions, strengthen retention, and scale through AI-powered marketing and automation solutions. With 1,000+ merchants and over 1 million messages enabled for businesses, Qmize helps brands streamline customer engagement through WhatsApp and related communication technologies.

Job Overview

We are looking for a result-oriented and proactive Business Development Executive to drive revenue growth through new customer acquisition, lead management, solution selling, and client relationship development.

The ideal candidate should have experience in B2B sales, preferably in SaaS, WhatsApp Business API (WABA), Bulk SMS, or marketing automation. The candidate will be responsible for managing the complete sales cycle, from prospecting and pitching to negotiation, closing deals, and identifying opportunities for upselling.

Key Responsibilities1. Sales & Revenue Generation

• Generate new business through inbound and outbound calling, prospecting, and follow-ups.
• Manage the complete sales cycle, including lead qualification, product demonstrations, negotiations, and deal closure.
• Build and maintain a healthy sales pipeline to achieve monthly and quarterly revenue targets.
• Identify potential customers across SMB, mid-market, and enterprise segments.
• Convert qualified leads into paying customers and maintain consistent sales performance.

2. Product Knowledge & Solution Selling

• Develop a strong understanding of Qmize's WhatsApp Business API, messaging solutions, and automation offerings.
• Understand customer requirements and recommend suitable solutions based on business needs.
• Conduct product presentations and demonstrations for business owners, founders, marketing heads, and other decision-makers.
• Prepare customized proposals and communicate the business value and potential ROI of Qmize's solutions.

3. Market Development

• Identify new industries and business segments that can benefit from WhatsApp marketing and automation.
• Research market trends, customer requirements, competitor offerings, and emerging sales opportunities.
• Collaborate with the marketing team to support lead generation and go-to-market initiatives.
• Stay updated on Meta and WhatsApp policy changes, product updates, and industry developments.

4. Client Relationship Management

• Build and maintain strong relationships with prospects and existing customers.
• Understand client objectives and recommend appropriate solutions to support their business growth.
• Identify opportunities for renewals, upselling, cross-selling, and account expansion.
• Coordinate with the Customer Success (L2) team to facilitate smooth customer onboarding and activation.

5. Reporting & Performance Tracking

• Maintain accurate records of calls, follow-ups, meetings, opportunities, and sales closures in the designated CRM.
• Track sales pipeline progress, revenue performance, and key performance indicators (KPIs).
• Provide regular sales updates and revenue forecasts to the reporting manager.
• Share customer feedback and market insights with the product and marketing teams.

Required Qualifications & Skills

• Minimum 2 years of experience in B2B sales, SaaS sales, IT sales, or technology-driven business development.
• Experience in WhatsApp Business API, Bulk SMS, digital marketing, or marketing automation will be an advantage.
• Strong communication, presentation, negotiation, and closing skills.
• Ability to understand business requirements and recommend suitable technology solutions.
• Good lead management, follow-up, and relationship-building skills.
• Proficiency in CRM tools, spreadsheets, and sales reporting.
• Strong analytical thinking, commercial awareness, and target-oriented execution.

Desired Attributes

• High ownership, initiative, and a strong bias for action.
• Comfortable working in a fast-paced, target-driven environment.
• Ability to work independently while collaborating with cross-functional teams.
• Strong problem-solving skills and a customer-focused approach.
• Interest in AI-powered marketing, business messaging, and automation technologies.

What Success Looks Like

• Consistent achievement of monthly and quarterly revenue targets.
• Strong lead-to-customer conversion rates.
• A healthy and accurately maintained sales pipeline.
• Effective client communication and timely follow-ups.
• Successful customer onboarding coordination and identification of upselling opportunities.