Business Development Executive

Key Responsibilities

• Map the full member journey end to end and draft the written service standards behind every touchpoint
• Coordinate the design and production of member-facing materials and deliverables
• Organize and run full rehearsals of the service before the first members are welcomed, and document what needs to improve
• Build and manage the shortlist of service partners supporting the program
• Run first-round outreach, gather proposals, and prepare comparison and recommendation papers for the Director
• Support the ongoing management of appointed partners
• Research, qualify and prioritize candidate members against agreed criteria
• Prepare briefing notes on each candidate for the Director and physician leads ahead of every approach
• Coordinate introductions and enrolment logistics end to end
• Attend and observe early member journeys personally
• Run structured debriefs after each member's key milestones
• Consolidate findings into service revisions and present them to the working team
• Maintain an ongoing view of comparable premium health offerings in Thailand and the region
• Track pricing, positioning and service design, and produce short written briefs on what matters
• Maintain the master project plan, milestone tracker and action log
• Prepare steering committee papers and progress updates
• Chase deliverables across departments and escalate blockers early

Qualifications

• Bachelor's degree in business, marketing, health sciences, hospitality or a related field
• 2–4 years' experience in business development, key account management, luxury hospitality, service or experience design, private banking support, or a healthcare commercial role
• Fully professional written and spoken Thai and English. Written English must be strong enough for partner correspondence and committee papers
• Confident, poised communication with senior people — able to hold a conversation with a chief executive, a physician and a banker without losing composure
• Strong PowerPoint and Excel, with the ability to turn research into a clear one-page recommendation
• Exceptional organization and follow-through; much of this role is holding many threads at once without dropping one
• Absolute discretion in handling confidential personal and health information