Business Development Executive – Inside Sales

About the Role

We are looking for an energetic and target-oriented Business Development Executive – Inside Sales to drive customer acquisition and revenue growth for our broadband and telecom services.

The ideal candidate will be responsible for generating leads, connecting with prospective customers, understanding their requirements, presenting suitable broadband solutions, and converting leads into customers through effective phone-based sales.

Key Responsibilities

• Generate and qualify leads through outbound calls, digital leads, referrals, and assigned databases.
• Contact prospective customers and understand their internet/broadband requirements.
• Explain broadband plans, packages, offers, pricing, and value propositions clearly.
• Convert qualified leads into new customer subscriptions.
• Follow up consistently with interested and prospective customers to close sales.
• Achieve daily, weekly, and monthly sales targets.
• Maintain accurate customer and lead information in CRM/Zoho or other sales systems.
• Coordinate with installation and technical teams for successful customer onboarding.
• Handle customer queries related to plans, availability, installation, and service activation.
• Maintain a strong sales pipeline and ensure timely follow-up of all leads.
• Identify opportunities for upgrades, renewals, and additional services.
• Track and report daily calling, lead conversion, and sales performance.
• Build positive relationships with customers and ensure a smooth pre-sales experience.
• Stay updated on competitor offerings, market trends, and broadband products.

Key Skills

• Excellent verbal communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and self-motivated approach.
• Good customer handling and relationship-building skills.
• Ability to make a high volume of outbound calls.
• Basic knowledge of MS Excel, CRM, and sales applications.
• Ability to work independently as well as within a team.
• Strong follow-up and lead-conversion skills.

Qualification

• Any Graduate / Diploma / 12th Pass with relevant sales experience.
• 0–3 years of experience in Inside Sales, Tele Sales, Telesales, Business Development, Broadband, Telecom, or related industries.
• Freshers with good communication and sales aptitude may also be considered.

Performance Metrics / KPIs

• Daily outbound calls
• Qualified leads generated
• Lead-to-customer conversion rate
• New customer acquisitions
• Monthly sales/revenue achievement
• Follow-up effectiveness
• Customer onboarding completion
• Average sales value
• Customer retention and satisfaction

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• Inside sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person