Business Development Executive (IT Services)

Job Summary

We are seeking a dynamic and result-oriented Business Development Executive with 2–3 years of experience in the IT industry. The ideal candidate will be responsible for identifying business opportunities, generating qualified leads, building client relationships, and contributing to revenue growth through IT services and software development solutions.

Experience: 2–3 Years
Location: Indore
Department: Business Development / Sales
Employment Type: Full-Time

Key Responsibilities

1. Lead Generation & Prospecting

• Identify and generate new business opportunities through various channels including LinkedIn, email campaigns, referrals, networking events, and online platforms.
• Build and maintain a strong sales pipeline of prospective clients.
• Conduct market research to identify target industries, clients, and emerging business opportunities.
• Qualify leads and schedule meetings with decision-makers.

2. Client Acquisition & Business Development

• Engage with potential clients to understand their business requirements and propose suitable IT solutions.
• Present company capabilities, service offerings, and value propositions effectively.
• Coordinate and participate in client meetings, presentations, and product demonstrations.
• Convert qualified leads into business opportunities and successful engagements.

3. Proposal & Pre-Sales Support

• Prepare and share proposals, capability documents, presentations, and commercial quotations.
• Coordinate with technical teams to gather effort estimations and solution approaches.
• Assist in preparing RFP, RFQ, and tender responses.
• Support contract negotiations and closure activities.

4. Client Relationship Management

• Develop and maintain strong relationships with existing and prospective clients.
• Act as a point of contact for client inquiries and follow-ups.
• Ensure high levels of customer satisfaction and identify opportunities for account growth.
• Maintain regular communication with clients regarding project status and future requirements.

5. Sales Performance & Reporting

• Achieve monthly, quarterly, and annual business development targets.
• Maintain accurate records of leads, opportunities, meetings, and sales activities in CRM systems.
• Prepare periodic sales reports, forecasts, and pipeline updates.
• Track market trends, competitor activities, and customer feedback.

6. Collaboration & Coordination

• Work closely with delivery, technical, HR, and management teams to ensure seamless client onboarding.
• Collaborate with marketing teams on campaigns, events, and brand-building initiatives.
• Support participation in industry events, exhibitions, webinars, and networking activities.

Required Skills & Competencies

Technical & Business Skills

• Understanding of IT services, software development lifecycle (SDLC), web/mobile application development, cloud solutions, and digital transformation services.
• Experience in B2B sales and business development within the IT industry.
• Knowledge of lead generation tools, CRM systems, and sales methodologies.
• Experience with LinkedIn Sales Navigator, Upwork, Clutch, GoodFirms, or similar business platforms is preferred.

Soft Skills

• Excellent communication and presentation skills.
• Strong negotiation and relationship-building abilities.
• Client-centric approach with problem-solving mindset.
• Ability to work independently and achieve targets.
• Strong organizational and time-management skills.

Qualification

• Bachelor's Degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
• MBA (Marketing/International Business) will be an added advantage.

Preferred Experience

• 2–3 years of experience in IT Services Sales or Business Development.
• Experience in selling software development, web applications, mobile applications, cloud services, AI/ML solutions, or digital transformation services.
• Exposure to domestic and international client interactions.

Key Performance Indicators (KPIs)

• Number of qualified leads generated.
• Client meetings and presentations conducted.
• Proposal submissions and conversion ratio.
• New client acquisition.
• Revenue generated from new business.
• Customer retention and account expansion.
• Sales pipeline value and forecasting accuracy.

Pay: ₹11,000.00 - ₹41,000.00 per month

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Indore, Madhya Pradesh