Business Development Executive (VoIP / Cloud Communications)

Role Overview

As a Business Development Executive, you will identify and win new business opportunities, build relationships with prospective clients, and help businesses move to modern VoIP and cloud telephony solutions. You will work closely with our technical and customer support teams to deliver solutions that fit each client's needs. Full product training will be provided, so experience in VoIP is an advantage, not a requirement.

Key Responsibilities

Generate new business through outbound prospecting (calls, email, LinkedIn), networking, referrals and inbound leads

Understand clients' communication needs and recommend suitable VoIP products and solutions

Conduct product presentations and demos to SMEs, enterprises and channel partners

Prepare quotations, proposals and follow up on tenders where applicable

Manage the full sales cycle from lead qualification to closing and onboarding handover

Build and maintain strong relationships with clients, resellers and partners

Maintain accurate records of leads, opportunities and pipeline.

Keep up to date with market trends, competitors and developments in the telecommunications and VoIP industry

Work with the technical team to ensure smooth solution design and implementation

Achieve monthly and quarterly sales targets

Requirements

Diploma or Bachelor's degree in Business, Marketing, IT, Telecommunications or a related field

2 years of experience in B2B sales or business development (fresh graduates with strong potential are welcome to apply)

Experience in VoIP, telecommunications, SaaS or IT solutions sales is an advantage

Strong communication, presentation and negotiation skills

Self-motivated, target-driven and comfortable with cold outreach

Willingness to learn technical concepts such as SIP, PBX, call routing and cloud communications

Good organisational skills and ability to manage multiple leads at once

Proficient in MS Office

Fluency in English, additional languages (e.g. Mandarin, Malay) are a plus.

We are a proud provider of top of the line systems integration telephone products and services. With our revolutionary Private Branch Exchange (PBX) phone systems as well as the comprehensive array of communication services we offer, we are changing the way enterprises communicate.

Not satisfied with allowing businesses to communicate satisfactorily just with clients and customers, internal communication is also streamlined and better managed with our Internet Protocol (IP) PBX phones. Singapore enterprises are now able to better track, measure and record their business processes with Cal4Care’s complete, fully integrated telephone solutions.