Business Development Executive（Fresh Graduates)

Work Location: KL Eco City(On-Site)

Benefits: SOCSO, EPF, EIS, annual leave, and etc.

Working Hours:

• Monday – Friday: 9:00 AM – 6:00 PM (Lunch break: 12:00 PM – 1:30 PM)
• Saturday: 9:00 AM – 12:00 PM
• 5.5 working days per week

Note: Training will be provided. Fresh graduates are welcomed to apply!

Responsibilities:

1. Handle inbound franchise inquiries across all channels via the franchise hotline; provide franchise information, address customer questions, tag and segment customers, and drive qualified leads to submit franchise application forms to achieve conversion.
2. Acquire customer leads through multiple channels and platforms, and drive traffic into private-domain customer pools.
3. Support and participate in online and offline recruitment events and business negotiations to expand franchise partnerships.
4. Conduct periodic data analysis on inquiry customers, identify key business issues, and develop improvement initiatives.

Job Requirements:

1. (fluent in Mandarin)
2. Education & Qualification: Bachelor’s degree in Business Management or related fields, or a diploma recognized by the Malaysian government
3. Language Skills: Effective spoken and written communication in English and Bahasa Malaysia; Mandarin proficiency is an added advantage
4. Soft Skills: Highly motivated, self-disciplined, and a strong team player; able to work collaboratively as well as independently with minimal supervision
5. Preferred Experience: Background in franchise development, market expansion, or video shooting and editing
6. Retail or F&B industry experience is an advantage
7. Strong presentation and communication skills, able to convey information clearly and accurately, understand customer needs precisely, and provide effective responses and recommendations
8. Strong analytical ability to assess market trends, competitors, and customer needs to support partnership development strategies
9. Effective coordination and communication skills with upstream and downstream partners to achieve business objectives
10. Fast learner with the ability to quickly acquire industry and service knowledge and continuously enhance professional competency
11. Goal-oriented with strong planning skills; able to translate overall franchise strategies into actionable plans and timelines, and execute tasks effectively to ensure timely completion
12. Outgoing, cheerful, and approachable; willing to proactively initiate conversations with strangers; confident in engaging people through both online and offline events, and capable of handling negotiations.