Business Development Executive(Ref.: 2026B029)

Company Overview

CONNEX is a boutique resource management firm serving Healthcare, Caregiving, and Early Childhood Development sectors. We focus on building caregiving services by connecting families, organisations, and community partners with quality care solutions.

Job Summary

Join CONNEX as a Business Development Executive to drive growth in caregiving services by building client relationships, developing referral networks, and coordinating service delivery with caregivers and partners.

Responsibilities

Identify and approach potential clients requiring caregiving and related support services to expand the customer base

Respond promptly to enquiries from prospective clients and assess their caregiving needs accurately

Conduct outbound calls and follow up on sales leads to generate new business opportunities

Arrange and lead meetings to present caregiving services to prospective clients and community partners

Develop and maintain referral relationships with organisations and community partners to increase service reach

Support digital, social media, and ground marketing activities to enhance brand visibility and client engagement

Maintain an organized pipeline of prospects, enquiries, and business opportunities for effective follow-up

Follow up consistently from initial enquiry through to service commencement to ensure client conversion

Gather market feedback and identify opportunities for new services and partnerships to support business growth

Client & Service Coordination

Understand client requirements and match appropriate caregivers to meet their specific needs

Coordinate communication and logistics between clients, caregivers, and internal operations to ensure smooth service delivery

Follow up after caregiver deployment to confirm service expectations are met and address any concerns

Maintain accurate records of clients, caregivers, enquiries, and placements for operational efficiency

Assist in resolving day-to-day service issues promptly to maintain client satisfaction

Required competencies and certifications

Diploma or equivalent qualification

Proficiency in Microsoft Office and basic CRM/database systems for client and service management

Effective communication skills to engage with caregivers, families, and business partners

Comfort with cold calling, prospecting, and meeting new people to drive business development

Preferred competencies and qualifications

Experience in recruitment, staffing, sales, business development, customer service, or healthcare/caregiving services

Recruitment or employment agency experience

Other Information

EA License: 18C9079

CONNEX is a boutique IT recruitment and resource management firm working with clients within the ICT, Banking & Finance and High-Tech Manufacturing sectors.

As an established IT Solutions provider and IT recruiter, CONNEX has a better understanding than most about finding and placing hard-to-find contract and IT talent.

We are committed to our candidates, supporting them in fulfilling their own career aspirations.