Business Development Manager (Aftercare)

Job Title: Business Development Manager (Aftercare)

Job Type: Full Time/Permanent

Working Hours: 37.5 per week

Location: Remote

Travel: Regular travel to Central London

Salary: Competitive plus company vehicle

About Us:

SE Controls has recently been named in The Sunday Times Best Places to Work 2026 list!

This recognition reflects the supportive, people-focused culture we have built at SE Controls. We are proud to be a place where colleagues can grow, feel valued, and build rewarding careers. We also believe in developing talent from within and helping our people succeed.

Your development starts from your first day with us and continues throughout your career at SE Controls. We are a global organisation with the values of a family business, and we are committed to helping our colleagues learn, grow, and reach their potential. If you are looking for a career where you will be supported and encouraged, we would love to welcome you to our talented team.

Role Purpose:

The Aftercare Business Development Manager will be responsible for identifying and developing new business opportunities for Planned Preventative Maintenance (PPM) & Remote Services of Smoke Controls Systems. The role focuses on promoting SE Controls' aftercare services, ensuring customer satisfaction, and fostering long-term relationships with Principal Accountable Persons within the Registered Providers of Social Housing, Local Authorities, Facilities Management and Build to Rent sectors.

Key Responsibilities:

• Business Development - Identify and target Principal Accountable Persons to promote our products and services. Generate new business opportunities to maximise our conversation rate of PPM & Remote Services via completed contracts.
• Client Relationship Management - Develop and maintain strong relationships with key stakeholders, ensuring elevated levels of customer satisfaction and retention.
• Market Research - Conduct market research to identify trends, opportunities, and competitive landscape within the target sectors.
• Sales Strategy - Develop and implement effective sales strategies, maximising PPM value and achieving business growth and revenue targets.
• Proposal Development - Prepare and present effective proposals and presentations to potential clients, highlighting the benefits of SE Controls' aftercare services.
• Collaboration - Collaborate closely with internal teams and including Directors, Aftercare Delivery, Marketing, and Technical Support to ensure strategic growth and seamless delivery of aftercare services.
• Reporting - Provide regular reports on business development activities, sales performance, and market insights to the Commercial Director - Sales.

Essential Criteria

An accomplished track record in business development, sales, or account management. Experience collaborating with the Registered Providers of Social Housing, Build to Rent, Facilities Management and Local Authorities is essential. Knowledge of fire safety and ventilation systems preferred. Plus:

• Effective communication skills.
• Demonstratable ability to build and maintain relationships with key external and internal stakeholders.
• Excellent negotiation and presentation skills.
• Ability to work independently and as part of a team.
• An initiative-taking approach to problem-solving with the ability to adapt in a challenging environment.

SE Controls is a leading specialist with over 40 years’ experience in the field of Smoke and Environmental Ventilation Systems, we offer:

• Competitive salary
• Generous holiday allowance of 26 days plus an additional day for your birthday
• Healthcare cash plan including retail perks.
• Life assurance cover
• Company Contributory pension scheme (after a qualifying period)
• Modern & friendly working environment with EV parking stations
• Hybrid Working (Home & Office)

Benefits:

• Company car
• Company events
• Company pension
• Health & wellbeing programme
• Life insurance
• Referral programme
• Work from home

Work Location: Remote