Business Development Manager (BDM)

Experience Required: Minimum 3 years of experience in international client acquisition for the BPO contact center industry.

Shift Requirements: Must be willing to work in night shifts as per business requirements.

Skills and Qualifications:

• Excellent communication skills, both written and verbal.

• Proven track record of successfully acquiring clients in the international market.

• Strong negotiation and presentation skills.

• Experience in working with CRM systems, workflows, and email campaigns.

• Familiarity with social media marketing techniques is an added advantage.

• MBA in Marketing from a reputed institute preferred.

Responsibilities:

• Identify and develop new business opportunities in the BPO contact center industry, with a focus on acquiring international clients.

• Build and maintain relationships with key decision-makers and stakeholders.

• Develop and execute strategies to meet sales targets and objectives.

• Conduct market research and analysis to identify potential clients and industry trends.

• Prepare and deliver compelling presentations and proposals to prospective clients.

• Negotiate contract terms and conditions, ensuring favorable outcomes for the company.

• Collaborate with internal teams to ensure smooth onboarding and transition of new clients.

• Stay updated on industry developments, competitor activities, and market trends.

• Utilize CRM systems and tools to track and manage client interactions and sales activities.

Benefits:

• Competitive salary package with performance-based incentives.

• Opportunity to work with a dynamic and growing organization in the BPO industry.

• Comprehensive training and professional development opportunities.

• Collaborative work environment with opportunities for career advancement.

How to Apply:

Interested candidates meeting the above requirements are encouraged to submit their updated resume and a cover letter highlighting their relevant experience and achievements to [email protected].

Note: Only shortlisted candidates will be contacted for further evaluation.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Experience:

• client acquisition: 3 years (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person