Business Development Manager (BDM)

Business Development Manager – BPO | Domestic & International Campaigns

Location: Kolkata, West Bengal
Job Type: Full-time
Experience: 3–4+ years in BPO / Outsourcing Business Development
Salary: ₹50,000+ per month
Working Days: Monday to Saturday

Job Description

We are looking for an experienced and result-oriented Business Development Manager (BDM) with 3–4+ years of experience in the BPO/outsourcing industry.

The ideal candidate should have a proven track record in client acquisition, lead generation, BPO sales, campaign sourcing, and business development across both domestic and international markets.

Key Responsibilities

• Identify and acquire new clients for domestic and international BPO/outsourcing campaigns.
• Generate qualified leads through LinkedIn, email outreach, networking, referrals, and other channels.
• Identify businesses looking to outsource processes such as Customer Support, Voice/Non-Voice, Lead Generation, Data Entry, Back Office, Healthcare/RCM, and other BPO services.
• Connect with business owners, decision-makers, and key stakeholders.
• Understand client requirements and propose suitable outsourcing solutions.
• Prepare business proposals, presentations, and commercial offers.
• Negotiate pricing and commercial terms with prospective clients.
• Build and maintain strong relationships with domestic and international clients.
• Manage the complete business development cycle from lead generation to client conversion and onboarding.
• Achieve monthly and quarterly business development targets.
• Maintain accurate records of leads, follow-ups, opportunities, and conversions.

Requirements

• 3–4+ years of experience in BPO/Outsourcing Business Development or BPO Sales.
• Strong understanding of the BPO industry and outsourcing models.
• Proven experience in acquiring domestic and international BPO campaigns.
• Demonstrated track record of bringing in new clients and business opportunities.
• Excellent communication, negotiation, and presentation skills.
• Strong lead-generation, prospecting, and relationship-building abilities.
• Experience dealing with international clients is preferred.
• Good understanding of LinkedIn, email outreach, networking, and other business development channels.
• Ability to work independently and consistently meet business development targets.

Compensation & Benefits

• Starting Salary: ₹50,000+ per month
• Provident Fund (PF) available
• Compensation may vary based on experience, expertise, and proven client-acquisition track record.

Ideal Candidate

We are specifically looking for a BPO business development professional who knows how to identify, approach, negotiate with, and convert domestic and international clients for outsourcing campaigns.

Candidates with an existing BPO industry network and a proven track record of bringing in clients and campaignswill be highly preferred.

Interested candidates can apply through Indeed or send their updated CV to:

[email protected]

Pay: From ₹50,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you okay with the location?

Experience:

• BDM: 3 years (Required)

Work Location: In person