Business Development Manager (BDM)

Senior Manager – Sales & Marketing

Department: Sales & Marketing

Job Type: Full-Time / Permanent

Office Timing: 9:30 AM to 6:30 PM

Industry: Bright Steel / Steel Manufacturing & Trading

Job Purpose

To lead the Sales & Marketing Department, increase sales and profitability, develop new customers, maintain existing customer relationships, and achieve the company's business growth targets.

Roles and Responsibilities

• Sales Target: Prepare monthly and yearly sales plans and achieve the assigned targets.
• New Customers: Identify new customers, dealers, distributors, and business opportunities.
• Customer Relationship: Maintain good relationships with existing customers and improve customer satisfaction.
• Marketing Strategy: Develop effective marketing plans to increase company sales and market presence.
• Team Management: Guide, monitor, and motivate sales executives and coordinators to achieve their targets.
• Market Analysis: Study market trends, competitor prices, customer requirements, and new business opportunities.
• Order Management: Coordinate with Production, Stores, and Dispatch teams to ensure timely delivery of customer orders.
• Payment Follow-up: Coordinate with the Accounts and Collection teams to ensure timely customer payments.
• Sales Reporting: Review daily sales, monthly performance, pending orders, customer enquiries, and outstanding payments.
• Business Development: Develop new markets, expand the customer base, and improve sales volume and profitability.
• Customer Complaints: Handle important customer issues and ensure timely resolution.
• Management Reporting: Submit regular sales performance reports and business development plans to the Managing Director / CEO.

Key Performance Indicators (KPIs)

• Achievement of monthly and yearly sales targets.
• Increase in sales turnover and profitability.
• Number of new customers acquired.
• Customer retention and satisfaction.
• Improvement in payment collection and reduction in overdue amounts.
• Timely order execution and customer delivery.
• Sales team performance and productivity.

Required Skills

• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Good knowledge of sales and marketing strategies.
• Ability to develop new customers and business opportunities.
• Strong planning, reporting, and decision-making skills.
• Knowledge of steel, bright bar, manufacturing, or industrial B2B sales is preferred.

Reporting Structure

Reports To: Managing Director / CEO

Coordinates With: Production, Purchase, Stores, Dispatch, Accounts, and Collection Departments.

Expected Results

• Consistent growth in sales and profitability.
• Strong customer relationships and an expanded customer base.
• Better coordination between Sales, Production, and Dispatch.
• Improved payment collection and sales team performance.
• Achievement of the company's business growth objectives.

Pay: From ₹40,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person