Business Development Manager (BDM)

Travelpack Marketing & Leisure Services Ltd. Given Travelpack’s position in the travel and tourism industry (handling flights, bespoke holidays, and B2B/B2C travel consolidation), the outbound team’s focus will revolve around driving booking volumes, building relationships with travel agents or direct clients, and maximizing the value of each holiday package sold.

Business Development Manager (Outbound Sales)

Department: Outbound Sales Team

Role Overview

As a Business Development Manager (BDM) at Travelpack, you are the strategic anchor of the outbound sales division. Operating within a highly competitive travel and tourism sector, this senior role is tasked with driving significant booking volumes and maximizing the yield of bespoke holiday packages, flight inventories, and B2B/B2C travel consolidation services.

The BDM focuses on high-impact, complex sales cycles—such as large-scale group bookings, luxury bespoke travel, and the acquisition of major B2B agency accounts. Beyond individual sales excellence, the BDM provides strategic oversight and mentorship to the junior sales team, ensuring cohesive revenue generation across the department.

Key Result Areas (KRAs)

● Strategic Lead Generation & Prospecting:

Proactively identify and penetrate high-yield market segments.

○ Target corporate entities, educational institutions, and specialized event planners to secure large-scale group bookings and MICE (Meetings, Incentives, Conferences, and Exhibitions) contracts.

● Revenue Generation & Deal Closure:

Take ownership of high-value, complex travel itineraries.

○ Drive overall team revenue strategy and consistently close lucrative deals to achieve and exceed monthly and quarterly financial targets.

● Client Relationship Management:

Cultivate and sustain long-term, trusted relationships with key B2B accounts, high-net-worth direct clients, and corporate partners.

○ Ensure an exceptional client experience to guarantee high retention and repeat business.

● Market Intelligence & Strategy:

Act as the team’s eyes and ears in the market.

○ Continuously monitor competitor offerings, analyze pricing strategies, and stay ahead of emerging global travel trends to keep Travelpack’s outreach highly relevant.

● Team Leadership:

Oversee, guide, and support junior team members, helping them navigate complex sales objections and pipeline management.

Key Performance Indicators (KPIs)

To ensure success and alignment with Travelpack’s growth objectives, the BDM is evaluated against the following performance metrics:

● Revenue Target: Achieve ₹15,00,000 in Gross Margin/Revenue per month (expected to hit this benchmark consistently by Month 4 of tenure).

● Pipeline Health: Maintain a robust and active pipeline, ensuring a minimum of 30 qualified leads are actively progressing in the CRM at all times.

● Outreach & Engagement: Conduct a minimum of 10 direct client pitches (face-to-face or virtual) per week.

● Conversion Efficiency: Maintain a minimum 15% conversion rate, successfully transitioning qualified leads into paying clients.

● Client Retention: Achieve an 80% repeat business rate from newly acquired corporate and B2B accounts, demonstrating strong post-sale relationship management.

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person