Business Development Manager

We are looking for an experienced and commercially driven Business Development Manager to accelerate our growth across Malaysia. This role is responsible for identifying new business opportunities, building long-term client relationships, and expanding our portfolio across Recruitment, Outsourced HR Operations, HR Consulting, and Offshore Staffing Solutions.

The ideal candidate is a proactive hunter with a consultative sales approach, strong B2B relationship-building skills, and a solid understanding of workforce challenges faced by SMEs and mid-market organisations.

Job Responsibilities:

Business Development

·       Identify, prospect and acquire new corporate clients across Malaysia and the region.

·       Develop and execute strategic sales plans to achieve revenue and profitability targets.

·       Build and manage a healthy sales pipeline through networking, referrals, cold outreach, events and strategic partnerships.

·       Conduct client discovery sessions to understand workforce, talent and HR challenges before recommending suitable solutions.

·       Present tailored proposals and negotiate commercial terms to close deals.

·       Develop account growth strategies for existing clients through cross-selling and upselling.

Solution Selling / Cross-Selling

Promote the company's services including:

·       Executive & Professional Recruitment

·       Recruitment Process Outsourcing (RPO)

·       Outsourced HR Operations

·       Payroll & HR Administration

·       HR Consulting Projects

·       Offshore Staffing Solutions (Malaysia Delivery Centre)

Client Relationship Management

·       Build trusted advisor relationships with business owners, HR leaders and C-suite executives.

·       Understand clients' long-term business objectives and workforce strategies.

·       Ensure excellent customer experience throughout the sales journey.

·       Work closely with delivery teams to ensure smooth project implementation.

Market Development

·       Monitor market trends, labour market movements and competitor activities.

·       Identify emerging industries and market opportunities.

·       Represent the company at networking events, business forums and exhibitions.

Reporting

·       Maintain CRM records and sales forecasts.

·       Prepare weekly pipeline and business development reports.

·       Achieve agreed sales KPIs and revenue targets

Job Requirements:

-  Bachelor's Degree in Business, Human Resource Management, Marketing or a related discipline.

-  Minimum 5 years of business development or B2B sales experience.

•  Proven track record of achieving sales targets and acquiring new corporate accounts.

-  Excellent presentation, negotiation and stakeholder management skills.

-  Strong consultative selling and solution-selling capabilities.

-  Self-motivated, independent and results-oriented.

-  Comfortable engaging C-suite executives, HR Directors and business owners.

-  Willingness to travel within Malaysia