Business Development Manager

Key Responsibilities

• Drive enterprise sales for SaaS-based CRM, ERP, Finance, and Business Automation solutions across India.
• Identify, prospect, qualify, and close new business opportunities in sectors such as Retail, Distribution, FMCG, Manufacturing, BFSI, Healthcare, and Services.
• Own the complete sales lifecycle from lead generation, discovery meetings, solution pitching, proposal creation, negotiation, and closure.
• Build strong relationships with CXOs, Founders, CIOs, CTOs, COOs, Procurement Heads, and business stakeholders.
• Understand customer pain points and position the CRM/ERP platform as a strategic business transformation solution.
• Conduct product demonstrations, solution presentations, and business discussions along with Presales and Solution teams.
• Develop and maintain a strong sales pipeline through outbound outreach, networking, references, events, and partner channels.
• Work closely with Marketing, Product, and Engineering teams to align market feedback and customer requirements.
• Lead commercial negotiations, contract discussions, and procurement coordination to ensure successful closures.
• Achieve and exceed monthly, quarterly, and annual revenue targets.
• Represent the organization at industry events, conferences, and client meetings.
• Travel for enterprise client meetings, presentations, and relationship management whenever required.

Required Skills & Experience

• 8-15 years of experience in Enterprise Sales / Business Development within SaaS, CRM, ERP, or IT Solutions companies.
• Strong experience in selling CRM and ERP solutions in the India market.
• Proven track record of achieving enterprise sales targets and managing long sales cycles.
• Excellent understanding of SaaS business models, CRM platforms, ERP systems, workflow automation, and digital transformation solutions.
• Strong consultative selling, negotiation, and stakeholder management skills.
• Experience handling enterprise accounts and large-value B2B deals.
• Ability to engage and influence C-level executives and key decision-makers.
• Excellent communication, presentation, and proposal-building skills.
• Hands-on experience with CRM tools such as Salesforce, HubSpot, Odoo, Zoho CRM, LeadSquared, etc.
• Ability to work collaboratively with cross-functional teams including Product, Marketing, Delivery, and Customer Success.
• Maintain accurate CRM records and prepare periodic sales reports.
• Support continuous improvement initiatives, knowledge sharing, and effective documentation of activities.

Good to Have

• Experience in CRM/ERP implementation lifecycle and customer onboarding.
• Understanding of AI-enabled business applications, automation, or eCommerce ecosystems.
• Existing network within Retail, Manufacturing, Distribution, or BFSI sectors.
• Experience working in high-growth SaaS startups or technology-driven organizations.

Preferred Candidate Profile

• Self-motivated, target-driven, and entrepreneurial mindset.
• Strong business acumen with a solution-oriented approach.
• Ability to manage multiple enterprise opportunities simultaneously.
• Passion for technology sales and digital transformation consulting.