Business Development Manager

Busy Bee Cleaning Services is seeking a high-energy, results-driven Business Development & Sales Lead. This role focuses on driving total company growth by capturing both new B2B commercial accounts and untapped B2C market opportunities. Additionally, you will oversee end-to-end sales operations, managing both the Manila and regional sales teams to ensure they hit targets, follow company processes, and deliver top-tier customer service.

Key Responsibilities Business Development & Dual-Market Expansion

• B2B Contract Acquisition: Identify, prospect, and secure new commercial cleaning accounts (offices, medical facilities, retail).
• B2C Opportunity Hunting: Discover and launch new revenue streams for premium residential services, deep cleaning, and specialized home care.
• Market Expansion: Research and penetrate new geographic territories for both corporate clients and high-end residential communities.
• Lead Generation: Execute targeted omni-channel outreach, strategic networking, and modern prospecting strategies.

Sales Operations & Leadership

• Team Management: Lead, mentor, and inspire the Manila and regional sales teams.
• Target Achievement: Drive the team to consistently meet and exceed monthly and quarterly quotas.
• Process Compliance: Standardize and enforce strict adherence to end-to-end sales workflows.
• End-to-End Sales Oversight: Manage the entire customer journey from initial inquiry to final onboarding.
• High-Class Customer Service: Set and maintain premium service standards for maximum client satisfaction.
• Performance Analytics: Review sales pipelines regularly and implement data-driven improvements.

Qualifications

• Experience: Minimum 5 years in sales, with a proven blend of B2B and B2C sales environments.
• Leadership: Minimum 2 years of experience managing regional sales teams and enforcing KPIs.
• Industry Knowledge: Experience in commercial cleaning, facility management, property management, or hospitality is highly preferred.
• Track Record: Demonstrated success in both corporate contract acquisition and mass/premium consumer market growth.
• Communication: Exceptional negotiation and presentation skills; completely fluent in English and Tagalog.
• Attributes: A "hunter" mentality with high standards for premium customer service and operational discipline.