Business Development Manager

About the role

This is a Sales Manager position focused on acquiring new corporate clients in the hotel industry. You will be responsible for market research, client relationship building, designing customized customer journeys, conducting site surveys, closing sales, and managing a sales team.

Key responsibilities

• Conduct market research and build prospect databases; perform cold calling and develop executive networks through LinkedIn and industry associations in the hotel sector
• Design customer journey for each client, prepare customized pitches, invite clients to visit the lab, and create brand manuals for major clients
• Conduct on-site surveys (floor plans and air conditioning systems), organize testing days, install test equipment, and record calibration values accurately for quotation preparation
• Close sales by preparing complete contracts including equipment setup costs, service conditions, and special agreements; obtain management approval before sending final contracts and prepare new customer documentation for accounting
• Upsell finished products such as household spray and fragrance sticks to enhance customer experience
• Manage sales team by providing individual guidance and feedback, track work through Click Up Sales Dashboard, report weekly results to meetings and monthly results to management
• Plan sales strategy and prepare sales reports

About you

• Bachelor's degree or higher in any field
• Minimum 3 years of sales experience, particularly in B2B sales, corporate services, or hotel business
• Good English communication skills for client negotiations and LinkedIn networking
• Presentation and negotiation skills; able to travel to meet clients and conduct on-site testing days
• Able to use digital tools for work tracking such as Click Up or willing to learn
• Personal vehicle and driver's license preferred