Business Development Manager

Business Development Manager — Outrig Valet Storage

Tucson, AZ | Full-Time

About Outrig

Outrig is a rapidly growing owner/operator of premium vehicle storage facilities across the United States. Our Tucson location is a massive, covered, and climate-controlled facility built to protect what our customers value most — RVs, boats, sports cars, classic and collector cars, and business vehicles — from Arizona's extreme heat, sun, and dust. We're looking for a driven, relationship-first Business Development Manager to fill this building and become the face of Outrig in the Tucson community.

The Role

This is a high-visibility, high-impact sales and community role — not a desk job. As Business Development Manager, you'll be the primary driver of occupancy growth and revenue at our Tucson facility. You'll build a network of local referral partners, convert every inbound lead into a customer, keep a pulse on the competitive storage landscape, and be the local face of the Outrig brand — online and in person. Your job is simple to describe and hard to do well: fill this building with the right customers, and keep them.

If you love being on the phone, in the field, and out in the community — and you're relentless about following up on every opportunity — we want to talk to you.

What You'll Do

Build a Referral Partner Network

• Develop trust-based relationships with the businesses and people who interact with Tucson's RV, boat, and car owners every day — RV dealers, boat dealers, sports car and classic/collector car dealers, auto detailers and restoration shops, car clubs, insurance agents who specialize in classic or exotic vehicles, and local businesses with fleet or commercial vehicle storage needs.
• Turn these partners into an active referral pipeline through regular check-ins, co-marketing, and mutual value — not one-time outreach.

Own Inbound Sales and Lead Conversion

• Be the primary point of contact for every inbound inquiry — phone, web, and walk-in.
• Respond quickly and consistently; this role includes some evening and weekend availability when lead volume calls for it.
• Conduct facility tours that showcase the building's covered, climate-controlled protection, close storage agreements, and keep accurate, up-to-date records in our CRM.
• Share regular pipeline and conversion updates with leadership.

Track the Competitive Landscape

• Monitor local competitor pricing, promotions, and amenities across Tucson's vehicle storage market.
• Keep an eye on new storage facilities entering the market.
• Provide regular, concise market summaries to leadership.

Drive Occupancy Retention

• Watch occupancy trends closely and flag at-risk units before they turn vacant.
• Identify the "why" behind churn — pricing, service issues, competition, or seasonality — and work collaboratively to solve it.
• Partner with the maintenance team to resolve service issues before they become cancellations.
• Spot upsell opportunities — larger units, detailing add-ons, valet retrieval service — that deepen customer relationships.

Build Community and Brand Presence

• Plan and host customer appreciation events and on-site gatherings.
• Represent Outrig at car shows, cruise nights, boat shows, RV expos, and local community events across the Tucson area.
• Build lasting relationships with community organizations, car clubs, and associations that align with our customer base.

Own Local Social Media

• Maintain an active, authentic social presence for the Tucson facility — regular posts, event updates, and community engagement.
• Capture and share content from events, facility highlights, and customer vehicles (with permission).
• Monitor and respond to reviews and community feedback.

What You Bring

• 3+ years of experience in sales, business development, or account management, ideally in a relationship-driven industry.
• A track record of building and actively working a referral network — not just managing accounts you were handed.
• Comfort being on the phone and in the field; this role is about relationships in motion, not sitting behind a desk.
• Strong CRM discipline — you log your activity, you don't just talk about it.
• A self-directed mindset; you don't need someone chasing you for updates.

Bonus points for:

• Background in RV, marine, automotive, classic/collector car, or self-storage industries.
• Existing local relationships with dealers, car clubs, or Tucson-area business owners.
• Experience tracking competitive pricing or doing market analysis.

What Outrig Offers

• Competitive compensation with performance-based incentives
• Company benefits (medical, vision, dental)
• Paid holidays and paid time off
• The opportunity to build something from the ground up and grow with a fast-scaling company

Location: Tucson, AZ Job Type: Full-Time / Exempt