Business Development Manager

Company Overview
United Teletech Financial is a not-for-profit financial cooperative dedicated to serving our members and their families since 1967. Originally established to support Bell Labs employees, membership is now open to individuals residing, working, worshiping, attending school, or volunteering in designated counties. We are committed to providing exceptional financial services while reinvesting earnings back into our community.

Overview

The Business Development Manager is responsible for building and strengthening relationships within the communities served by the credit union to drive membership growth, loan production, deposit growth, and brand awareness. This position develops strategic partnerships with businesses, community organizations, schools, chambers of commerce, and select employer groups (SEGs) to promote the credit union's products, services, and financial wellness initiatives.

The Business Development Manager serves as a key ambassador of the credit union, identifying opportunities to expand market presence, deepen member relationships, and support organizational growth objectives while maintaining a strong commitment to the credit union philosophy of "People Helping People."

In this hands on manager role, time will be allocated as such: approximately 70% external business development / 30% leadership and administration. This individual will be highly visible in the community while still providing oversight for two direct reports.

Responsibilities

Leadership Responsibilities

• Directly supervise, coach, develop, and evaluate two Business Development team members.
• Establish individual and team performance goals aligned with organizational growth objectives.
• Conduct regular coaching sessions, performance reviews, and career development discussions.
• Monitor team productivity, community engagement efforts, and partnership development activities.
• Provide ongoing training and support to ensure staff possess current knowledge of credit union products, services, and business development strategies.
• Foster a high-performance, collaborative team culture focused on member growth and exceptional service.
• Participate in recruitment, hiring, onboarding, disciplinary actions, and performance management activities in accordance with credit union policies.
• Ensure team compliance with applicable regulations, policies, procedures, and risk management requirements.
• Lead regular team meetings to communicate goals, share best practices, and recognize accomplishments.

Essential Duties and Responsibilities

Business Development & Growth

• Develop and execute annual business development plans aligned with organizational growth objectives.
• Identify, cultivate, and manage relationships with local businesses, municipalities, schools, non-profit organizations, and community groups.
• Prospect and secure new Select Employer Group (SEG) partnerships.
• Expand existing SEG relationships through employee financial wellness programs and on-site engagement.
• Generate new membership, consumer lending, mortgage, deposit, and business banking opportunities.
• Track and report business development activities, results, and return on investment.

Community Engagement

• Represent the credit union at community events, networking functions, trade shows, chamber meetings, and sponsorship activities.
• Coordinate financial education workshops for members, potential members, schools, and community organizations.
• Serve as a visible ambassador for the credit union within the community.
• Build relationships with local influencers and community leaders to enhance organizational reputation.

Referral & Sales Leadership

• Partner with branch leadership to create and support referral opportunities.
• Educate employees regarding business development initiatives and partnership opportunities.
• Collaborate with Retail, Lending, Marketing, and Member Experience teams to support growth campaigns.
• Assist in developing sales strategies to achieve membership and revenue goals.

Relationship Management

• Maintain regular contact with partner organizations and key stakeholders.
• Conduct relationship reviews and identify opportunities to expand services.
• Resolve member and partner concerns in a professional and timely manner.
• Ensure exceptional service standards are consistently delivered.

Marketing Collaboration

• Work closely with Marketing to develop promotional campaigns supporting business development efforts.
• Support social media and public relations activities that enhance community visibility.
• Assist in developing presentations, proposals, sponsorship recommendations, and outreach materials.

Reporting & Administration

• Maintain accurate records of business development activities within CRM or tracking systems.
• Analyze community, membership, and market trends.
• Prepare monthly and quarterly business development reports for leadership.
• Monitor achievement of growth objectives and recommend strategy adjustments when necessary.

Skills

Education & Experience

• Bachelor's degree in Business Administration, Marketing, Finance, Communications, or related field preferred.
• Minimum 3-5 years of successful business development, sales, relationship management, or community engagement experience.
• Financial institution, banking, or credit union experience preferred.
• Experience developing strategic partnerships and community relationships.

Leadership Experience

• Minimum of three years of successful supervisory or leadership experience.
• Demonstrated ability to coach, motivate, and develop sales and relationship-focused teams.

· Proven track record of managing team performance and achieving growth objectives

Knowledge, Skills, and Abilities

• Strong understanding of credit union products and services.
• Knowledge of consumer lending, deposits, and member relationship strategies.
• Excellent networking and relationship-building abilities.
• Demonstrated sales and business development success.
• Strong public speaking and presentation skills.
• Excellent verbal and written communication skills.
• Ability to analyze data and identify business opportunities.
• Strong organizational and project management skills.
• Proficient in Microsoft Office applications and CRM systems.
• Ability to work independently and manage multiple priorities.

Regulatory & Compliance Responsibilities

• Maintain knowledge of applicable federal and state regulations.
• Adhere to all credit union policies, procedures, and security standards.
• Complete all required training and compliance certifications.
• Protect member information and maintain confidentiality at all times.

Physical Requirements

• Ability to travel throughout the community and branch network.
• Ability to attend occasional evening and weekend business functions.
• Ability to sit, stand, walk, speak, and present for extended periods.
• Ability to lift up to 25 pounds occasionally.

Success Profile

The ideal candidate is:

• A natural relationship builder.
• Highly visible and engaged in the community.
• Results-oriented and self-motivated.
• Comfortable networking and presenting to groups.
• Passionate about financial wellness and cooperative principles.
• Skilled at developing partnerships that create measurable business results.

Join us as a Business Development Manager to energize our growth trajectory! Your strategic insight combined with your passion for building meaningful relationships will help us reach new heights. We value proactive thinkers who thrive in dynamic environments—if you’re ready to make an impact, we want to hear from you!

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Business Development: 4 years (Required)
• Management: 4 years (Required)
• Banking: 2 years (Preferred)

Work Location: Hybrid remote in Tinton Falls, NJ 07724