Business Development Manager

About the role

Care I Wish is seeking a driven and people-focused Business Development Manager to join our growing team on a full-time basis in Adelaide South Australia. This role is all about growing our participant base, building powerful stakeholder relationships, and driving the end-to-end sales pipeline within the NDIS space.

Key responsibilities

• Lead person-centred Discovery Sessions to convert new enquiries into participants, creating detailed profiles to facilitate the matching and onboarding process
• Drive new business by collaborating with the Managing Director and operations team to match participants with suitable properties and co-residents
• Build and maintain strong relationships with allied health teams, support coordinators, and other NDIS stakeholders to generate referrals and grow the business
• Own the end-to-end participant onboarding pipeline, including drafting Service and Tenancy Agreements and coordinating pre-commencement training
• Manage all documentation, risk assessments, and CRM data entry to ensure a seamless transition from prospect to active participant
• Facilitate Care Team Meetings and collaborate with HR and rostering to build tailored support teams that bring each new client's plan to life
• Support new residential site setups and assist with property inspections to close the loop on participant placements

About you

• Minimum of 1 years' experience working within the NDIS framework
• Minimum of 1 years' experience in business development, lead generation, and participant onboarding
• Sound knowledge of SIL and SDA funding, eligibility criteria, and tenancy arrangements
• Thorough understanding of NDIS Legislation, Guidelines, and Pricing Arrangements
• Familiarity with Positive Behaviour Support, Restrictive Practices, and Rosters of Care
• Excellent written and verbal communication skills with the ability to manage multiple stakeholders confidently
• Keen attention to detail, time management, and problem-solving abilities
• Qualifications in Disability, Social Work, Rehabilitation, or Allied Health are highly desirable

Benefits

• Hybrid working arrangements, two days per week available to work from home
• Flexible hours to suit your lifestyle
• Travel expenses covered so you can focus on building relationships, not costs
• Secure on-site parking for when you're in the office
• Ongoing professional development to grow your career in the NDIS space

About us

Care I Wish is a registered NDIS provider renowned for delivering exemplary, individualised support services. We put participants at the heart of everything we do, engaging them in developing goal-oriented strategies and ensuring the highest standards of service delivery. Our dedicated team is committed to fostering the holistic development of every participant we support, and we're growing fast.