Business Development Manager

Ready to say, “Hello” to a new career?

Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece. Through this talented group of people, the company supports an extensive network of travel agencies.

Working at Helloworld Travel is dynamic, fast-paced and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands, or air tickets consolidation, you will be supporting a business whose goal is to make sure our customer's travel journeys are memorable.

This role will be a part of our Mobile Travel Agents (MTA) group, located on the Gold Coast.

About the Role

Based on the Gold Coast, this role supports MTA's strategic objective of attracting, developing, and retaining high-performing independent travel advisors who operate successful and sustainable businesses within the MTA network. The Business Development Manager plays a key role in strengthening advisor capability, engagement, business growth, and long-term retention while contributing to network stability and organisational success.

The role manages a portfolio of MTA Advisors both locally and nationally and works closely with the Head of Recruitment to identify, assess, and engage experienced travel advisors who align with MTA's business model and culture.

In addition to business development and recruitment activities, the Business Development Manager acts as a trusted advisor, advocate, and strategic liaison between the advisor network and Head Office, providing insight into advisor needs, opportunities, and challenges while supporting initiatives that enhance advisor performance and experience.

Key Responsibilities

As the Business Development Manager for MTA, your daily tasks will involve:

• Advisor Support & Growth
• Training and Advisor Development
• Recruitment & Network Expansion
• Strategic Contribution to Business Improvement
• Process Development, Tools & Resources
• Cross-Functional Liaison & Advocacy
• Compliance & Industry Awareness
• Overall, Team Contribution

Qualifications & Experience

Essential

• Demonstrated experience in business development, account management, relationship management, coaching, or a similar advisory role.
• Strong knowledge of the travel industry and advisor business operations.
• Proven ability to build and maintain effective stakeholder relationships across multiple locations.
• Strong communication, presentation, coaching, and facilitation skills.
• Ability to analyse business performance and provide practical strategies to improve outcomes.
• Excellent organisational skills with the ability to manage multiple priorities and projects simultaneously.
• Proficiency in Microsoft Office applications and business systems.
• Ability to travel as required to support Advisors and business activities.
• Current driver's licence

Desirable

• Experience working with independent travel advisors, franchise networks, or home-based business models.
• Previous experience in recruitment, onboarding, or training delivery.
• Qualifications in Business, Travel & Tourism, Sales, Marketing, Adult Education, or a related discipline.
• Experience facilitating workshops, training programs, or professional development initiatives.
• Knowledge of travel industry technologies and advisor support platforms.

Other Considerations:

Helloworld Travel is an equal employment opportunity employer and does not tolerate workplace discrimination, bullying or harassment. As a people leader, you will ensure that you uphold our values, demonstrate strong leadership, and foster an environment that values diversity and opportunity.

Please note that the successful applicant will be required to undergo a police check as part of our recruitment process.