Business Development Manager

Do you want to be the leader of our growth - opening doors, developing new clients and creating opportunities for our Sales team to win? Do you want to build a pipeline of opportunities you created, see them convert into won work and know your results helped drive the business beyond targets?

If this is you, this is your opportunity to join us as our next Business Development Manager. You will be a main driver of new client growth, identifying clients with leaking buildings that need our services, getting in front of the right decision-makers, and developing contacts into genuine sales opportunities. You will create the momentum at the front of our pipeline and give our Sales team strong opportunities they can convert into wins.

About the business:

R&BS is a family-owned business that has been operating since 1928. R&BS is Australia’s top supplier of commercial and industrial roof maintenance, water penetration solutions and repair services.

We are a specialist service, bringing technical skill and attention to detail through the teamwork of our experts. Our culture and working environment reflect the unique services we provide.

About the role:

This is a sales-driven role at the front of our national pipeline. You will create opportunities rather than wait for them, scoping out buildings, organisations and contacts that may need our services and working out how to reach the right people.

Your contacts will be at every possible stage. Some will be brand-new clients who have never heard from us. Others will be previous or repeat clients with a building, project or requirement we can assist with. You will develop new relationships while keeping existing clients connected and well looked after, turning those requirements into quote-ready opportunities for our Sales team.

Once a client becomes a sufficiently qualified lead through your contact with them, you will pass the lead to a Technical Consultant for the relevant inspection, solution and quote. You will support the handover with the client knowledge and context you have developed, and stay engaged with the opportunity to give it the strongest chance of becoming won work.

You will get real satisfaction from seeing a building or contact you identified become won sales for the company. Your results will be visible through the opportunities you create, the strength of the pipeline you build and the work ultimately won from the clients you have developed.

Every strong opportunity you create gives our national Sales team another chance to win. Your contribution will directly support our national sales target and the continued growth of R&BS.

You will spend good time meeting face to face with clients, with targeted prospecting beforehand and follow-up calls and emails afterwards to progress each contact into a qualified lead - not simply door-knocking. You will be backed by a strong national Sales and technical team who deliver the high standards our clients expect.

Why join R&BS?

• Permanent role, with exceptional base pay + incentives
• Vehicle provided, with fuel and tolls included
• Excellent base salary, plus incentive scheme
• See the clients and opportunities you develop progress into won work
• Join a national Sales team that is driven to win together
• Great team culture and values
• Be a part of our exciting growth journey
• Join our storied 98-year history - we are here for the long run
• Laptop and phone provided, with all expenses covered
• Work with well-known corporate clientele
• Be supported by an established national Sales and technical team

About you:

• Proven experience in business development, prospecting, lead generation or another target-driven client-facing role
• A strong drive to create opportunities, build a productive pipeline and deliver results
• A competitive mindset with genuine motivation to achieve results
• The persistence to keep worthwhile contacts moving when the result is not immediate
• The ability to develop new clients while maintaining and growing relationships with previous and existing clients
• Knowledge of roofing, construction, property, or facilities management will be well regarded
• The ability to identify potential clients, find the right decision-makers and create a reason for them to meet with you
• Confidence approaching new organisations, making unscheduled drop-ins and starting conversations with people you have not met before
• Adaptable and varied interpersonal skills, allowing you to succeed through building relationships, explaining service benefits and creating interest in our solutions
• A team-first approach, with the motivation to create strong opportunities and help Sales convert them into wins
• A disciplined approach to calls, emails, follow-ups and keeping accurate records in our systems
• Demonstrated ability to meet activity targets that drive performance
• Reasonable CRM skills
• Strong communication and relationship-building skills