Business Development Manager

About us

Virtual Practice Solutions provides medical scribing, virtual staffing, and after-hours patient calling to physician practices across the United States. Our operations center employs more than 140 people, and we're expanding both our client base and our service lines — including VirtualScribe.ai, our AI-powered scribing platform.

The role

We're hiring one person to own the client side of our business end-to-end — bringing in new practices, keeping current clients happy, and running the administrative work that holds accounts together.

The role is wide by design. You'll talk to a physician about their clinical burden in the morning and make sure a new client's onboarding paperwork is clean in the afternoon. You'll report directly to ownership and see your work show up in the business immediately.

This is a good fit for someone who wants range and responsibility early, and a poor fit for someone who wants a narrow, well-defined lane.

What you'll do

Growing our client base

• Identify physician practices, clinics, and healthcare groups that fit our service lines, and reach out to them
• Run discovery conversations to understand a practice's documentation, staffing, and after-hours call volume challenges
• Present our services: medical scribing, virtual staffing (front desk, billing, prior authorization), after-hours patient calling, and VirtualScribe.ai
• Build proposals and work with ownership to close new agreements
• Keep an accurate pipeline and report on it weekly

Supporting our clients

• Serve as the primary point of contact for existing clients
• Onboard new accounts and coordinate with our operations team on staffing and scheduling
• Resolve service issues quickly and escalate what you can't solve
• Spot opportunities to expand services within accounts you already manage

Running the administration

• Own client documentation: agreements, onboarding packets, service change requests
• Keep CRM and client records current and accurate
• Support invoicing coordination and follow-up
• Prepare recurring client and internal reports

What we're looking for

• 2+ years in client-facing work — account management, client services, inside sales, or business development. Healthcare or staffing experience is a plus, but not required.
• Willingness to do outbound outreach. A meaningful part of this role is contacting practices that haven't heard of us, and you need to be genuinely comfortable with that.
• Strong written and verbal communication — you'll be talking with physicians and practice administrators
• Organized enough to manage detailed paperwork without letting it slip
• Bilingual English/Spanish is a plus
• Bachelor's degree preferred; relevant experience considered in its place

What success looks like in your first year

• Consistent weekly client development activity
• Measurable growth in new accounts against targets we set together
• Existing clients retained and well-supported
• Clean, current client records across all service lines

Compensation and benefits

• $50,000–55,000 annually, depending on experience
• Formal performance review at 6 and 12 months, with compensation reviewed at 12 months based on results
• Health Insurance and PTO

Virtual Practice Solutions is an equal opportunity employer.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Education:

• Bachelor's (Required)

Work Location: In person