Business Development Manager

About Us

Freshtel Internet Sdn Bhd is a fast-growing Internet Service Provider (ISP) in Malaysia, delivering high-speed broadband solutions to residential and commercial customers. Since our establishment, we have expanded across Klang Valley and beyond, focusing on reliable connectivity, strong customer experience, and continuous network innovation.

Job Responsibilities:

1. Partner Management

• Identify, onboard, and manage new and existing partnerships with dealers, agents, and resellers.
• Establish and maintain strong relationships with partners to drive engagement and loyalty.
• Monitor partner performance through KPIs, ensuring alignment with the company’s sales objectives.
• Provide training, tools, and resources to enhance partner capabilities.
• Serve as the main point of contact for dealers, agents, and resellers, addressing their needs and ensuring their satisfaction.

2. Sales Performance Monitoring

• Analyse market trends and competitor activities to identify growth opportunities.
• Track and analyze sales metrics, including dealer and agent performance, to identify areas for improvement.
• Prepare and present regular sales performance reports to senior management.
• Implement corrective actions to address underperforming channels or accounts.
• Collaborate with the marketing team to design promotional campaigns that align with sales goals.

3. Cross-Functional Collaboration

• Work closely with the marketing, operations, and finance teams to ensure seamless execution of sales strategies.
• Align sales initiatives with product launches, promotions, and customer service goals.

Job Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 5-8 years of experience in sales, business development, partner management, preferably in the telecommunication industry.
• Proven track record in managing partnerships and achieving sales targets.
• Strong negotiation and relationship-building skills.
• Excellent communication and interpersonal skills.
• Strategic thinking with the ability to analyze and evaluate site opportunities.
• Knowledge of contract preparation, legal terms, and regulatory requirements.
• Goal-oriented, proactive and result driven.
• Results-driven with a focus on achieving targets.

Benefits:

• Gym membership
• Professional development

Work Location: In person