Business Development Manager

About the role

The role of BDM contributes to the success of our business by driving revenue growth, identifying and acquiring new customers, and maintaining strong relationships with existing customers. In this key role you will positively represent our brand, as we continue to strengthen our position as Australasia's leading door manufacturer.

Key responsibilities

• Plan and execute selling activities that will drive achievement of sales, repeat, new, upsell/cross-sell, share-of-wallet, discount, margin, mix, and customer targets
• Track and manage the sales pipeline, including lead generation, prospecting, qualification, and follow-up, to ensure consistent progress and timely closure of sales opportunities
• Identify and prospect potential customers through various methods such as cold calling, networking, referrals, and lead generation activities
• Assess the needs, interests, and purchasing intent of leads to determine their suitability as potential and profitable customers
• Establish and maintain strong relationships with new and existing clients, serving as the primary point of contact for key accounts
• Conduct needs assessments and understand the pain points, challenges, and objectives of customers to tailor product or service offerings
• Demonstrate the features, benefits, and value propositions of products or services to prospective customers through presentations and product demos
• Negotiate terms, pricing, and contracts with customers to secure sales and achieve revenue targets
• Generate regular reports on sales activities, performance metrics, and pipeline status, and conduct analysis to identify trends and opportunities
• Collaborate with internal teams such as marketing, product development, and customer service to align sales efforts and support overall business objectives

About you

• Hold a current unrestricted driver's license
• 5+ years of experience in sales roles, preferably within the timber, building materials or manufacturing industry, demonstrating a track record of success in achieving sales targets and driving revenue growth
• Deep understanding of the industry, marketing trends, competitive landscape, and customer needs
• Experience in prospecting and lead generation activities, such as cold calling, networking, and leveraging referrals
• Experience with consultative selling techniques, such as asking probing questions, understanding customer needs, and offering tailored solutions
• Previous experience in negotiation and closing deals with customers, including overcoming objections
• Experience collaborating with internal teams such as marketing, product development, and customer support
• Experience in managing and nurturing relationships with existing customers to drive repeat business and upsell/cross-sell opportunities
• Strong verbal and written communication skills, along with active listening abilities
• Demonstrated experience in identifying customer challenges, analysing needs, and providing creative solutions
• Tertiary education preferably in business or sales discipline will be highly regarded.