Business Development Manager

Tops Pizza is a well-established and growing UK takeaway brand, known for handcrafted pizzas made with fresh, high-quality ingredients. Since 1988, we have been serving customers with great food, fast service and a strong commitment to customer satisfaction. With a diverse menu, including vegetarian and vegan options, we proudly serve communities across more than 80 locations.

As we continue to grow, we are looking for a dynamic and results-driven Business Development Manager to drive sales growth and strengthen the local presence of our takeaway and delivery store. The successful candidate will develop and implement effective strategies to increase sales, attract and retain customers, enhance brand visibility and expand our presence across both online and offline channels.

Key Responsibilities:

• Develop and implement sales and local marketing strategies to increase takeaway and delivery orders.
• Identify new business opportunities and build relationships with corporate clients, local businesses, community groups and event organisers for catering and bulk orders.
• Monitor sales performance and implement actions to achieve revenue and growth targets.
• Manage local promotions, loyalty initiatives, social media and digital marketing campaigns.
• Work with delivery platforms including Uber Eats, Deliveroo and Just Eat to improve listings, promotions and visibility.
• Develop partnerships with local businesses, influencers and community organisations to increase brand awareness.
• Analyse sales, customer feedback, order trends and marketing performance to identify opportunities for improvement.
• Work closely with store teams to improve customer satisfaction, service quality and repeat business.
• Provide commercial input into menu offerings, promotions and pricing.
• Support recruitment, training and staff development where required.
• Provide hands-on support within the store when business circumstances require it.

Essential Skills:

• Proven experience in business development, sales or marketing, preferably within takeaway, food delivery, hospitality or a similar fast-paced environment.
• Proven ability to develop sales and marketing strategies and deliver business growth.
• Strong commercial awareness and understanding of customer and local market trends.
• Excellent communication, negotiation and relationship-building skills.
• Strong leadership, organisational, analytical and problem-solving skills.
• Good understanding of digital/social media marketing and online delivery platforms such as Uber Eats, Deliveroo and Just Eat.
• Ability to monitor sales, customer and operational performance and take appropriate action.
• Good understanding of customer service, food hygiene and health & safety standards.
• Ability to work independently and support store operations when required.
• Previous business development or management experience within a pizza takeaway or food delivery business.
• Experience with Google Ads, Meta Business, Canva or similar digital marketing tools.
• Experience managing promotions, loyalty programmes, corporate/bulk orders and local partnerships.
• Relevant qualification in Business, Marketing, Management or a related field

Working Hours & Salary:

Full-time, 37.5 hours per week, with a salary of £50,000–£57,000 per year, depending on experience, plus performance-based incentives and benefits including pension contribution, staff meals and employee discounts.

Closing date: 16 October 2026

Tops Pizza is committed to equal opportunities. Applications are welcomed from all backgrounds, and employment decisions are based on merit, qualifications, experience and business needs.

Job Types: Full-time, Permanent

Pay: £50,000.00-£57,000.00 per year

Benefits:

• Employee discount

Work Location: In person