Business Development Manager

Sales & Business Development:

• Identify, develop, and pursue new business opportunities to expand the customer base.
• Manage the complete sales cycle, from prospecting and lead qualification to proposal submission, negotiation, and deal closure.
• Consistently achieve or exceed assigned sales targets and revenue objectives.

Lead Generation & Market Expansion:

• Generate qualified leads through networking, referrals, industry events, digital channels, and outbound prospecting.
• Develop and execute strategies to increase market penetration within the construction, engineering, infrastructure, and contracting sectors.
• Build and maintain a healthy sales pipeline to support sustained business growth.

Client Relationship Management:

• Establish, develop, and maintain strong relationships with prospective and existing clients.
• Conduct client meetings, product demonstrations, and solution presentations to showcase the value of Xpedeon ERP solutions.
• Act as a trusted advisor by understanding customer business challenges and recommending appropriate solutions.

Solution Selling & Opportunity Management:

• Analyze customer requirements and translate them into tailored ERP solution proposals.
• Collaborate with pre-sales, technical, and implementation teams to develop competitive solution offerings.
• Ensure all customer requirements are accurately documented and communicated internally.

Negotiation & Contract Management:

• Prepare commercial proposals, quotations, and tender submissions.
• Lead commercial negotiations while ensuring profitability and compliance with company policies.
• Successfully close sales opportunities and support contract finalization.

Cross-Functional Collaboration:

• Work closely with marketing, pre-sales, implementation, finance, and customer success teams to ensure a seamless customer journey.
• Support project handover to delivery teams and maintain client engagement throughout implementation.

CRM & Sales Reporting:

• Maintain accurate and up-to-date customer information, sales activities, and opportunity status within the CRM system.
• Prepare regular sales forecasts, pipeline reports, and market intelligence updates for management.
• Monitor key sales performance indicators and recommend actions to improve conversion rates and sales effectiveness.

Ownership & Decision-Making:

• Take ownership of individual sales targets and territory development.
• Independently prioritize sales opportunities and manage the sales pipeline.
• Exercise sound commercial judgment while negotiating deals within approved authority levels.
• Represent the company professionally in client interactions, exhibitions, and industry events.

Key Performance Indicators (KPIs):

• Achievement of monthly, quarterly, and annual sales targets.
• Revenue growth and new customer acquisition.
• Pipeline value and lead conversion rate.
• Proposal-to-win ratio.
• Customer retention and repeat business.
• CRM data accuracy and timely reporting.
• Client satisfaction and relationship development.

Desired Candidate Profile

Preferred Skills & Competencies:

• Strong consultative and solution-selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Strong business acumen and customer relationship management skills.
• Self-motivated with the ability to work independently and manage multiple opportunities.
• Analytical thinking and problem-solving capability.
• Proficiency in Microsoft Office and CRM applications.
• Willingness to travel within Oman for client meetings and business development activities.