Business Development Manager

Company Description WCA GLOBAL™ supports small and medium-sized enterprises in implementing and achieving certification in ISO quality systems and ethical business practices. The organization focuses on guiding companies toward compliance and accredited quality management, helping them deliver trusted products and services. Through its international network, WCA GLOBAL™ promotes fair trade and protects consumer rights. Team members collaborate with diverse businesses across sectors and geographies, contributing to high-impact initiatives that strengthen global standards and accountability.

Role Description The Business Development Manager is a full-time, hybrid role based in São Paulo, SP, with the flexibility to work from home part of the time. This role is responsible for identifying and developing new business opportunities with SMEs seeking ISO quality system implementation and ethical business practice certification. Day-to-day activities include prospecting and qualifying leads, conducting meetings and presentations, building long-term client relationships, and preparing proposals that align client needs with WCA GLOBAL™ services. The Business Development Manager will collaborate with internal teams to ensure accurate scoping of projects, support contract negotiations, and maintain a robust sales pipeline using CRM tools. The role also includes monitoring market trends, contributing to business development strategies, and representing WCA GLOBAL™ at industry events and networking opportunities.

Qualifications

• Strong business development and sales skills, including lead generation, pipeline management, and relationship-building with SME clients.
• Experience with consultative selling, client needs assessment, and solution-focused presentations in a B2B environment.
• Knowledge of ISO quality systems, compliance, and ethical business practices, or demonstrated ability to quickly learn complex standards.
• Advanced communication and negotiation skills, including clear written and verbal communication in Portuguese; English proficiency is a strong advantage.
• Ability to work effectively in a hybrid model, manage time independently, and collaborate with cross-functional and international teams.
• Proficiency with CRM platforms and standard business productivity tools (e.g., spreadsheets, presentation software, and online meeting tools).
• Bachelor’s degree in Business, Management, Marketing, International Relations, or a related field; equivalent experience will be considered.
• Proven experience in business development, account management, or sales within professional services, consulting, or related industries.
• Strong analytical and planning abilities, including setting targets, tracking performance metrics, and adapting strategies based on results.
• Commitment to ethical business conduct, fair trade principles, and consumer protection, aligned with WCA GLOBAL™ values.