Business Development Manager

Role & Responsibilities

• Drive the complete B2B sales and business development cycle from lead generation to successful closure.
• Generate new business opportunities through cold calling, email campaigns, LinkedIn, networking and other lead-generation channels.
• Identify and engage with potential clients, key decision-makers and business stakeholders.
• Understand client business requirements and recommend suitable Software, AI, IoT, ERP, Mobile App, Digital Marketing and Automation solutions.
• Conduct client meetings, product demonstrations, presentations and solution discussions.
• Prepare customized proposals, quotations, commercial offers and presentations based on client requirements.
• Coordinate with technical and development teams to understand requirements and propose appropriate solutions.
• Lead commercial discussions, negotiations and follow-ups until successful closure.
• Build and maintain strong relationships with existing and prospective clients.
• Manage the complete sales pipeline and ensure consistent follow-up at every stage.
• Achieve assigned sales targets, revenue goals and business development objectives.
• Identify opportunities for upselling, cross-selling and repeat business.
• Coordinate with internal teams for smooth project handover after order confirmation.
• Maintain regular communication with clients during project execution and post-sales activities.
• Handle client feedback and coordinate with internal teams to ensure customer satisfaction.
• Maintain accurate records of leads, opportunities, meetings, proposals, follow-ups and closures.
• Prepare regular sales reports and provide updates on pipeline, revenue and business opportunities.
• Research market trends, competitors and emerging business opportunities.
• Stay updated with AI, Generative AI, automation and emerging technology solutions and understand their business applications.
• Represent the company professionally in client meetings, exhibitions, networking events and other business activities.

Preferred Candidate Profile

• 8+ years of relevant experience in Business Development, B2B Sales, IT Sales or Technology Sales.
• Proven experience in end-to-end sales and business development, preferably in the IT/Software industry.
• Experience in selling IT Services, Custom Software, SaaS, ERP, AI/ML, IoT, Mobile Applications, Digital Marketing or Cloud Solutions will be preferred.
• Strong understanding of the B2B sales cycle, lead generation, client acquisition, negotiation and closure.
• Excellent communication, presentation, negotiation and relationship management skills.
• Ability to independently conduct client meetings, product demos and business presentations.
• Strong ability to understand client requirements and convert them into suitable technology solutions.
• Proven ability to work with business owners, senior management and key decision-makers.
• Target-oriented, self-motivated and capable of working independently.
• Good knowledge of CRM, MS Office/Google Workspace and sales tools.
• Comfortable using AI tools and modern sales technologies.
• Strong analytical, problem-solving and follow-up skills.
• Ability to coordinate effectively with technical, development and internal teams.

Perks & Benefits

• Competitive salary based on skills, experience and interview performance.
• Performance-based incentives and growth opportunities.
• Opportunity to work with AI, Software, IoT, Automation and Digital Solutions.
• Exposure to diverse industries and B2B clients.
• Professional learning and development opportunities.
• Career growth in a growing technology company.