Business Development Manager

We are seeking an experienced Business Development Manager to support the growth and development of our Post Office business in the area. The role will focus on increasing customer engagement, developing new business opportunities, improving services, and building strong relationships with customers and local businesses.

Job Duties:

• Develop and implement local business growth strategies to increase revenue across all service lines — mail, banking, travel, and retail.
• Identify new commercial opportunities and partnerships with local businesses, community organizations, and service providers.
• Promote high-margin services (e.g., foreign exchange, business banking, Drop & Go, and parcel services).
• Lead local marketing and awareness campaigns
• Build strong relationships with the community, including local councils, residents’ groups, and businesses.
• Represent the Post Office at community and business events
• Implement targeted promotions during peak seasons (Christmas, back-to school, travel season, etc.)
• Manage budgets, track profitability, and ensure cost efficiency in operations.
• Oversee compliance with Post Office Ltd policies, including security, financial controls, and data protection.
• Contribute to long-term strategic planning for the Post Office,

Skills, Education and experience:

• Strong understanding of Post Office services and retail operations
• Excellent communication, leadership, and relationship-building skills
• Ability to work under pressure and deliver results within tight deadlines

Bachelor's Degree or equivalent qualification in business, marketing, or a related field is a must.

Pay: £35,000.00-£39,000.00 per year

Work Location: In person