Business Development Manager

Job Summary

The Senior Business Development Manager will be responsible for driving revenue growth and expanding the company's Electronics Manufacturing Services (EMS) business by acquiring new customers and developing strategic relationships with existing accounts. The role involves identifying opportunities across PCB Assembly (PCBA), Box Build, System Integration, ODM/JDM solutions, and contract manufacturing services while working closely with engineering, sourcing, operations, and program management teams.

Key Responsibilities

Business Development & Sales

• Identify, qualify, and acquire new OEM and ODM customers across target industries.
• Develop and execute strategic sales plans to achieve annual revenue and profitability targets.
• Build a strong pipeline of RFQs, RFPs, and new business opportunities.
• Drive end-to-end sales cycles from lead generation to contract closure.
• Conduct customer visits, presentations, and technical-commercial discussions.

Customer Relationship Management

• Establish and maintain relationships with CXOs, Procurement Heads, Supply Chain Leaders, and Engineering stakeholders.
• Act as the primary point of contact for key accounts.
• Drive customer satisfaction and long-term account growth.
• Identify opportunities for cross-selling and upselling EMS services.

RFQ & Proposal Management

• Lead RFQ/RFP responses in coordination with Engineering, Procurement, Finance, and Operations teams.
• Review BOMs, manufacturing requirements, costing, and pricing strategies.
• Prepare techno-commercial proposals and negotiate contracts.
• Support NPI (New Product Introduction) activities and customer onboarding.

Market Intelligence

• Monitor EMS industry trends, competitor activities, and emerging technologies.
• Identify new market segments and growth opportunities.
• Maintain awareness of trends in automotive electronics, industrial automation, telecom, medical devices, EVs, and consumer electronics.

Revenue & Forecast Management

• Achieve sales, revenue, and gross-margin targets.
• Maintain CRM pipeline and forecast accuracy.
• Prepare monthly business reviews, sales forecasts, and management reports.
• Track conversion rates, order bookings, and customer acquisition metrics.

Cross-Functional Collaboration

• Work closely with:

• Engineering

• Program Management

• Procurement

• Quality

• Manufacturing Operations

• Supply Chain Teams

• Ensure smooth transition from business acquisition to project execution.

Required Qualifications

• Bachelor's Degree in Engineering (Electronics, Electrical, Mechanical, Industrial).
• MBA in Marketing or Business Management preferred.
• 10-15 years of experience in Business Development, Sales, or Key Account Management.
• Minimum 5+ years of experience in BD in Electronics Manufacturing Services (EMS) or Contract Manufacturing industry automation solutions, industrial electronics, EV manufacturing, and strategic EMS partnerships

Preferred Industry Experience

• EMS / Contract Manufacturing
• PCBA Manufacturing
• Box Build Assembly
• Industrial Automation
• Automotive Electronics
• Medical Electronics
• Consumer Electronics
• Telecom Products
• IoT Devices

Required Skills

• Strong knowledge of EMS business models, manufacturing processes, and supply chains.
• Experience handling RFQs, BOM costing, and contract negotiations.
• Proven track record of acquiring new customers and achieving revenue targets.
• Knowledge of PCBA, box-build, and system integration services.
• Excellent negotiation, presentation, and stakeholder management skills.
• Strong commercial acumen and analytical skills.

Key Performance Indicators (KPIs)

• Annual Revenue Achievement
• New Customer Acquisition
• RFQ Conversion Rate
• Order Booking Value
• Gross Margin Achievement
• Pipeline Coverage Ratio
• Strategic Account Growth
• Customer Retention Rate
• Forecast Accuracy