Business Development Manager

Job Summary

We are seeking a motivated and results-driven Business Development Manager to support the growth and expansion of our retail business, specialising in sales through mail order, online platforms, and other non-store retail channels. The successful candidate will identify new business opportunities, develop sales strategies, build strong relationships with customers and business partners, and explore new markets to increase revenue. This role requires a proactive approach to understanding market trends, improving customer reach, and developing effective business strategies to strengthen the company’s market position and achieve sustainable growth.

Duties

• Identify and develop new business opportunities through market research, networking, online research, and direct outreach to potential customers and business partners.
• Develop and implement business development strategies to increase sales, expand customer reach, and improve revenue across online and other retail channels.
• Build and maintain strong relationships with customers, suppliers, distributors, and commercial partners to encourage repeat business and long-term growth.
• Research market trends, customer preferences, competitor activities, and new retail opportunities to support business planning and decision-making.
• Identify potential sales channels, partnerships, and commercial opportunities to expand the company’s online presence and customer base.
• Prepare business proposals, quotations, sales presentations, and commercial agreements to attract new clients and secure business opportunities.
• Collaborate with marketing, sales, and operations teams to improve promotional activities, customer engagement, product visibility, and sales performance.
• Monitor sales performance, maintain customer and business development records using CRM systems, and prepare regular reports on sales targets, market opportunities, and revenue forecasts.

Requirements

• Proven experience in business development, sales, or commercial management, preferably within retail, e-commerce, or online sales.
• Understanding of business development strategies, market research, customer acquisition, and revenue growth.
• Knowledge of online retail operations, digital sales channels, customer relationship management, and market expansion strategies.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Ability to identify commercial opportunities, analyse market trends, and develop practical strategies to achieve business objectives.
• Strong organisational and analytical skills, with the ability to manage multiple opportunities and work towards sales and growth targets.
• Self-motivated, commercially aware, and capable of working independently while collaborating effectively with other departments.
• A bachelor’s degree in Business Administration, Marketing, Sales, or a related field is preferred.

Join our team as a Business Development Manager and play an important role in expanding our retail operations, developing new commercial opportunities, and increasing sales through online and other non-store retail channels. We value initiative, strategic thinking, and a commitment to building lasting business relationships that support the company’s long-term success.

Pay: £56,000.00 per year

Work Location: In person