Business Development Manager

About Chalo

Chalo is focused on transforming public transportation through technology. We work closely with transport operators to improve their business performance, increase revenue, and deliver a better operating experience.

About the Role

We are looking for a Business Development Manager (BDM) to lead sales, client relationships, and business growth in the Central NCR region.

The role involves acquiring new clients, growing revenue from existing accounts, building strong operator relationships, and leading a high-performing team of Business Development Executives and Technical Support Executives. The ideal candidate is a commercially driven professional who thrives in the field, builds lasting client relationships, and takes complete ownership of business outcomes.

Key Responsibilities

1. Business Development & Revenue Growth

● Drive business growth and revenue generation across the Central NCR region.

● Acquire new clients and expand Chalo's operator network.

● Identify opportunities to increase revenue through client upgrades, renewals, and upselling.

● Understand client business challenges and recommend technology-driven solutions.

● Negotiate commercial agreements to maximise revenue opportunities.

● Build a sustainable pipeline of prospective clients.

2. Client Relationship Management

● Build and maintain strong, long-term relationships with transport operators.

● Manage client relationships across different levels, including owners, senior

management, operations teams, and crew.

● Ensure a high-quality partnership experience for every client.

● Understand client business objectives and identify opportunities for revenue and margin growth.

● Drive client retention, renewals, upgrades, and referrals.

● Resolve client concerns and operational challenges proactively.

3. Client Engagement & Business Reviews

● Monitor client usage and engagement on a weekly basis.

● Ensure timely remedial action wherever required.

● Conduct monthly business reviews with clients.

● Present business insights, performance data, and improvement opportunities.

● Maintain a strong focus on client satisfaction and business outcomes.

4. Team Building & People Management

● Hire and retain high-performing Business Development Executives and Technical Support Executives.

● Follow a structured and effective hiring process.

● Build a team capable of achieving regional business objectives.

● Support team development through coaching, guidance, and performance management.

● Address performance concerns and maintain high standards of execution.

5. Collections & Commercial Discipline

● Ensure clients pay outstanding dues within 30 days of invoicing.

● Build a strong collection culture across the client portfolio.

● Exercise commercial discipline by avoiding invoices that are deemed non-collectable.

● Maintain focus on revenue quality and sustainable business growth.

Skills & Competencies

1. Solution-Oriented Sales

● Ability to understand client revenue and margin challenges.

● Strong problem-solving approach to identify and propose suitable solutions.

2. Persuasion & Negotiation

● Ability to communicate the value of Chalo's technology.

● Strong negotiation skills to drive client acquisition and revenue growth.

Pay: Php50,000.00 - Php70,000.00 per month

Work Location: In person