Business Development Manager

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:•    Ability to source and acquire New to Bank clients.

• Strong prospecting and networking skills.
• Capability to identify business development opportunities and grow market share
• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual affluent coverage segment prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• Collaborate and coordinate across departments to ensure smooth client onboarding and servicing.
• Ability to adapt to changing business priorities.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Relationship Managers
• Sales Team Managers / Market Heads
• Compliance, Fraud Risk, AML, FCC and CDD teams
• Priority Banking and Priority Private Segment
• Relationship Service Managers
• Banking Operations.

Our Ideal Candidate

• 2+ years of Client Acquisition Experience
• Diploma holder

Role Specific Technical Competencies

• Account Management (of HNW Individuals) Experience
• •    Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc.)