Business Development Manager

Company specializes with mid to high-end Electronic Security Systems.

We are looking for an Account Manager or Business Relationship Manager who will be responsible for growing and protecting revenue from the company's existing client base, while also actively developing new business.

The primary focus is nurturing and deepening relationships with existing clients - ensuring they are well looked after, identifying new project opportunities, and selling ongoing value such as maintenance and service agreements (SLAs). A defined portion of the role is also dedicated to finding new clients and bringing in new business to grow the company.

Reporting Line:

• Existing-client account management activities: coordinates with the Service department.
• New-business development activities: reports to the Managing Director.

Key Responsibilities:

Existing Client Management (primary focus):

• Build and maintain strong, trusted relationships with existing clients, with particular care for key accounts.
• Act as the main point of contact for existing clients, understanding their needs and ensuring a high level of satisfaction.
• Proactively identify opportunities for additional projects, upgrades and system expansions within the existing base.
• Promote and sell maintenance and service agreements (SLAs), communicating the value proposition clearly.
• Conduct regular client visits and reviews to maintain engagement and spot opportunities early.
• Work with the Service department to ensure client issues are resolved promptly and relationships are protected.

New Business Development (secondary focus):

• Identify and pursue new clients and new business opportunities to grow the company.
• Represent the company professionally to prospective clients, building the pipeline.
• Support the tender and quoting process where new opportunities arise.

General:

• Maintain accurate records of client interactions, opportunities and pipeline.
• Meet agreed sales and retention targets.
• Represent the company's values of quality, professionalism and strong client handling at all times.

Candidate Profile:

• Mid-level experience in account management, sales or business development, ideally with scope to grow into a more senior role over time.
• Strong relationship-building and interpersonal skills.
• Self-motivated, organised and able to manage both existing accounts and new-business activity.
• Comfortable understanding and communicating technical building/ security solutions (training can be provided).
• Valid driver's license and willingness to travel across the Western Cape and Southern Cape.
• A background or interest in electronic security, building systems or a related technical field is advantageous.

What the company offers:

• An established, respected company with a strong reputation and loyal client base.
• The opportunity to grow into the role and take ownership of client relationships.
• A supportive, in-house delivery team that stands behind the work you sell.
• Basic Salary, Commission, Vehicle Allowance, Company Petrol Card, Laptop and Cell Phone.

Pay: R20 000,00 - R30 100,00 per month

Work Location: In person