Business Development Manager

Zetta is looking for a Business Development Manager to grow Zetta Essentials, our managed IT service for small and medium businesses (SMBs) in Perth. Essentials is a well-defined offer with a flat monthly price per user, and the job is to find and win new clients for it.

You don’t need an IT background. We’re after someone with a commercial track record who knows how to build relationships, run a busy pipeline and grow revenue. If you’ve done that in mining services, healthcare, professional services or a similar field, we can teach you the product.

About Zetta

We’re a Perth technology company and have been since 2004. Around 70 people work here, and we look after IT for businesses and government agencies across WA. We’re certified to ISO 9001 and ISO/IEC 27001, a Microsoft Solutions Partner, and certified carbon neutral under Climate Active.

The role

This is a new-client role. You’ll own the Perth SMB territory and a revenue target for Essentials, and you’ll build most of your pipeline yourself through prospecting, networking and referral partners such as accountants and business advisers. Once a client signs, you’ll hand them over to our service management team and help grow their user numbers over their first year. You’ll report to our Principal, Client Engagement and Growth.

What you’ll be selling

Zetta Essentials gives clients proactive monitoring and maintenance, around-the-clock security monitoring, Microsoft 365 management, a single local point of contact and quarterly business reviews. They pay one flat monthly rate per user, with no lock-in contract. It’s a simple offer to explain, and business owners understand it quickly.

What you’ll do

• Build your own pipeline through prospecting, cold calling, networking and referral partners

• Run discovery meetings with business owners and general managers, and close new business

• Meet clients face to face across Perth metro and regional WA

• Keep your pipeline and forecasts up to date in HubSpot

• Hand new clients over to service management and grow user numbers in those accounts

What you’ll bring

• Five or more years in a commercial, client-facing role such as business development, account management, service management or practice management

• A record of growing revenue that you can put numbers to

• Knowledge of resources and mining services, health and allied health, professional services, or construction and engineering

• The ability to build trust quickly with anyone from a site supervisor to a managing director

• Strong organisation and experience working in a CRM

• Self-motivation, resilience and a willingness to pick up the phone and prospect

• A current WA driver’s licence, access to a reliable vehicle, and the ability to obtain a National Police Clearance

IT or technology sales experience is welcome but not required.

What we offer

• Base salary plus commission, based on experience

• Training on Zetta Essentials and Microsoft 365 from day one

• Three days a week in our Perth CBD office, with plenty of time out meeting clients

• Backing from senior leadership and an established delivery team

• A friendly local team that takes its values seriously