Business Development Manager

Key Responsibilities1. Business Growth & Strategy

• Develop and implement strategic sales and business development plans to achieve company revenue targets in logistics and supply chain services.
• Identify and explore new market opportunities within domestic and international logistics segments (freight forwarding, warehousing, transportation, customs brokerage, etc.).
• Build a strong sales pipeline through market research, networking, and proactive lead generation.
• Develop business proposals, pricing strategies, and presentations tailored to client requirements.
• Work closely with senior management to align business development strategies with company goals.

2. Client Acquisition & Relationship Management

• Identify potential clients and build long-term business relationships with key decision-makers.
• Maintain and grow relationships with existing clients to ensure high levels of customer satisfaction and retention.
• Conduct regular client meetings to understand their logistics needs and provide suitable service solutions.
• Manage key accounts to maximize business opportunities and profitability.

3. Sales & Revenue Management

• Achieve monthly, quarterly, and annual sales targets through consistent performance and strategic account management.
• Prepare accurate sales forecasts and business performance reports for management review.
• Negotiate contracts, terms, and service agreements with customers and partners.
• Monitor and analyze market trends, pricing, and competitor activities to maintain a competitive edge.

4. Coordination & Operational Support

• Collaborate with internal departments (operations, finance, and customer service) to ensure seamless execution of client requirements.
• Support the implementation of new client projects, ensuring timely and efficient service delivery.
• Provide feedback from the market to improve service offerings and operational efficiency.

5. Reporting & Analysis

• Prepare and present periodic reports on sales performance, business trends, and customer feedback.
• Analyze sales data to identify strengths, weaknesses, and potential areas for improvement.
• Recommend and implement strategies to improve sales efficiency and market reach.

6. Teamwork & Leadership (if applicable)

• Mentor and guide junior sales or business development executives in achieving individual and team targets.
• Promote a collaborative and customer-focused culture across the business development team.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)

Language:

• English (Required)
• Bahasa Melayu (Preferred)

Work Location: In person