Business Development Manager

About Meratus Group

Meratus Group is Indonesia's leading integrated maritime and logistics company, providing end-to-end shipping, port, logistics, and supply chain solutions. With more than 30 years of industry experience, we continue to drive innovation and operational excellence while supporting domestic and international trade.

As our business continues to grow, we are looking for an experienced Business Development to join our team.

Role Overview

The Business Development Manager is responsible for identifying and developing new business opportunities, expanding customer relationships, and driving sustainable revenue growth across Meratus Group's business portfolio.

This role focuses on market expansion, customer acquisition, strategic partnerships, and commercial opportunity development within the shipping, logistics, and supply chain industries. The successful candidate will have strong commercial acumen, excellent negotiation skills, and a proven track record in developing business opportunities and building long-term client relationships.

Key Responsibilities :

Business Development & Market Expansion

• Identify and pursue new business opportunities to expand the company's customer base, market presence, and revenue streams.
• Conduct market research and competitor analysis to identify industry trends, customer needs, and potential growth areas.
• Develop and execute business development strategies aligned with company objectives and growth targets.
• Explore new market segments, customer portfolios, and potential business channels.

Customer Acquisition & Relationship Management

• Identify, approach, and develop relationships with prospective customers and strategic accounts.
• Build and maintain strong relationships with key decision makers, business partners, and industry stakeholders.
• Understand customer requirements and collaborate with internal teams to develop suitable business solutions.
• Maintain customer engagement throughout the business development process to support conversion and long-term retention.

Commercial Proposal & Negotiation

• Prepare business proposals, commercial presentations, and solutions tailored to customer requirements.
• Lead commercial discussions and negotiations to secure new business opportunities and achieve mutually beneficial agreements.
• Evaluate business opportunities based on revenue potential, profitability, commercial feasibility, and associated risks.
• Coordinate with relevant internal functions to ensure proposals are commercially competitive and operationally feasible.

Revenue Growth & Business Performance

• Develop and manage a pipeline of prospective customers and business opportunities.
• Achieve assigned business development targets, including revenue growth, new customer acquisition, and conversion rates.
• Monitor sales pipeline progress, business performance, and market developments, providing regular updates to management.
• Identify opportunities to increase customer value, expand existing accounts, and develop additional revenue streams.

Strategic Partnerships & Cross functional Collaboration

• Identify and develop strategic partnerships that support business expansion and long-term growth.
• Collaborate with commercial, operations, solutions, finance, and other relevant teams to ensure successful business development and implementation.
• Support the development of integrated solutions that address customer needs across the company's service portfolio.
• Represent Meratus in customer meetings, business forums, industry events, and other relevant engagements.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
• Minimum 10-12 years of experience in business development, sales, commercial management, or related roles.
• Experience in shipping, logistics, freight forwarding, supply chain, transportation, or related industries is preferred.
• Proven track record in acquiring new customers, developing business opportunities, and achieving commercial targets.
• Strong skills in business negotiation, proposal development, customer relationship management, and market analysis.
• Demonstrated ability to manage a business pipeline and convert opportunities into commercial results.
• Strong communication, presentation, interpersonal, and stakeholder management skills.
• Proficiency in English and Bahasa Indonesia.
• Willingness to travel as required for business development activities.