Business Development Manager (FREIGHT)

Acquire new business for Aramex freight services, focusing on direct customers.

Source opportunities and acquire new business revenue for Aramex freight services, focusing on multi-channel retailers and brands.

Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.

Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.

Utilize solution selling techniques to position Aramex freight services effectively and address customer needs and pain points.

Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.

Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.

Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.

Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.

Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.

Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.

Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.

Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Job Requirement

·       Education: Bachelor’s degree in business, logistics, supply chain, marketing, or related field.
·       Experience: Minimum 5–8 years of experience in sales or business development, preferably within logistics, express courier, freight forwarding, or supply chain solutions.
·       Proven track record of achieving or exceeding sales targets.
·       Strong network and understanding of logistics or courier industry markets.
·       Excellent negotiation, presentation, and relationship management skills.
·       Proficiency in CRM systems (Salesforce preferred) and Microsoft Office tools.
Self-motivated, results-oriented, and able to work independently.