Business Development Manager (Global AI)

Key Responsibilities

Customer & Channel Development.

• Independently develop direct B2B customers across North America and Europe, including AI application startups, RAG/AI Agent service providers, SaaS companies, content generation platforms, and enterprise IT service providers.
• Identify, develop, and manage overseas agents, distributors, resellers, and technology integration partners, with the objective of establishing and expanding the Company’s distribution network across North America and Europe.
• Develop channel opportunities involving bulk purchases, volume-based procurement, and long-term framework agreements.
• Generate qualified leads through LinkedIn, Hugging Face, GitHub, international AI communities, industry events and conferences, partner referrals, and other relevant channels.
• Manage the complete sales cycle, including lead qualification, initial communication, POC coordination, commercial negotiation, contract execution, and payment collection.

Solution Development & Pre-Sales Support.

• Develop a strong understanding of Token-based billing, prepaid models, tiered pricing, traffic and usage packages, and annual or long-term framework agreements.
• Analyze customer API usage, expected call volumes, peak traffic, and business scenarios to conduct cost analysis and develop appropriate commercial solutions.
• Prepare professional English-language quotations, commercial proposals, and Statements of Work (SOWs) based on customer requirements.
• Coordinate with internal technical teams to support API integration, rate limiting, technical issue resolution, and service delivery, ensuring stable and reliable customer usage.
• Understand the key differences between major AI and LLM models, including OpenAI, Anthropic, Google Gemini, Meta Llama, Mistral, and other leading models.
• Recommend appropriate model combinations based on customer use cases, with consideration for latency, cost, performance, availability, and other relevant requirements.

Customer Lifecycle Management.

• Manage and maintain relationships with existing key and strategic customers.
• Monitor customer Token consumption and usage trends.
• Drive customers from initial testing and low-volume usage toward medium- and large-scale consumption.
• Identify opportunities for upselling, expansion, and contract renewal.
• Handle customer requests relating to service issues, usage or quota adjustments, billing, and payment reconciliation.
• Improve customer retention and Average Revenue Per User (ARPU) through effective account management and customer development.

Market Intelligence & Strategic Insights.

• Monitor and analyze competitors across North America and Europe, including API aggregation service providers, API routing/intermediary platforms, and AI model providers.
• Track competitor pricing, product packages, Token pricing, and channel policies.
• Monitor relevant developments relating to the EU AI Act, cross-border data considerations, payment and settlement practices, and other regulatory and compliance risks.
• Conduct regular market research and prepare market intelligence reports.
• Provide feedback and recommendations to the product team regarding product packages, pricing models, Token plans, and product or service improvements.

Sales Performance & Target Achievement.

Achieve sales and business development KPIs set by the Company, including:

• New customer acquisition.
• Number of new channel partners.
• Monthly and quarterly Token consumption / GMV.
• Revenue growth.
• Payment collection rate.
• Maintain accurate sales records, opportunity pipelines, and customer information.
• Track and report relevant business development and sales performance data on a regular basis.
• Take ownership of assigned sales targets and contribute to the overall growth of the Company’s North American and European business.

Requirements

Essential Qualifications & Requirements

Education & Language.

• Bachelor’s degree or above in International Trade, International Business, Computer Science, Information Technology, Marketing, or a related field.
• Fluent in English, with strong written and verbal business communication skills.
• Able to independently prepare professional business proposals, emails, quotations, and other commercial documents in English.
• Able to conduct business negotiations and communicate effectively with international customers.
• Willing and able to accommodate meetings across North American and European time zones when required.

Professional Experience.

• 3–5 years of proven B2B international business development, technical sales, or channel sales experience.

Relevant experience in one or more of the following areas:

• Cloud Services.
• API Services.
• SaaS.
• Computing / Cloud Infrastructure.
• Model-as-a-Service (MaaS).
• Artificial Intelligence (AI).
• Demonstrated experience managing the full overseas sales cycle, from lead generation and customer qualification through solution development, commercial negotiation, contract execution, and payment collection.
• Candidates should have verifiable sales or business development achievements.

AI & Technical Knowledge.

• Strong understanding of the AI Token business model and commercial logic.
• Understanding of LLM API usage, Token measurement and consumption, and API-based inference services.
• Familiarity with the overseas AI and LLM ecosystem.
• Ability to understand and interpret customer API usage metrics, Token consumption data, and usage reports.

Business Development & Commercial Skills.

• Ability to independently prepare English-language business proposals, quotations, and commercial materials.
• Strong commercial negotiation and communication skills.
• Results-oriented with a strong focus on business development and revenue generation.
• Highly self-motivated, proactive, and capable of working independently.
• Comfortable working in a target-driven and performance-oriented sales environment.

Preferred Qualifications & Additional Advantages

Overseas Customer & Channel Resources.

• Existing relationships or networks with AI developers, AI startups, SaaS companies, overseas channel partners, agents, distributors, or resellers in North America and Europe.
• Hands-on experience with AI Token services, API routing/intermediary platforms, API aggregation, or model aggregation businesses.

International Business & Compliance Knowledge.

• Familiarity with B2B payment practices, cross-border settlement processes, and international commercial contract terms.
• Basic understanding of EU AI compliance requirements and data privacy principles.

International Lead Generation & Industry Experience.

• Familiarity with LinkedIn-based international lead generation and outbound business development.
• Experience participating in international AI industry conferences, exhibitions, or other relevant technology events.
• Good understanding of basic technical terminology and the ability to communicate directly with technical customers and stakeholders to understand their business and technical requirements.