Business Development Manager - Hybrid Workplace

Company description:

Ricoh Malaysia is a leading provider of digital workplace solutions and office technologies, backed by the global expertise of Ricoh Company, Ltd. We help organizations transform the way they work through innovative solutions in document management, workplace services, IT solutions, and intelligent automation. With a strong focus on customer-centricity, innovation and sustainability, Ricoh Malaysia partners with businesses across industries to drive productivity, efficiency and long-term growth.

Job description:
1. Business Growth & Strategy

• Develop and execute a comprehensive business development strategy for hybrid workplace solutions.

• Identify new market opportunities, customer segments, and partnership models.

• Analyze market trends, customer needs, and competitive positioning to inform strategic decisions.

2. Vendor & Partner Management

• Manage and strengthen relationships with key technology vendors and solution partners.

• Negotiate commercial agreements, incentives, and joint business plans.

• Ensure alignment between vendor capabilities and company goals to maximize revenue opportunities.

3. Sales Enablement

• Provide sales teams with the tools, product knowledge, and training required to sell ITS solutions effectively.

• Develop sales materials, value propositions, and competitive differentiators for cloud, IT, and cybersecurity offerings.

• Support account teams in deal strategy, solution positioning, and customer discussions.

4. Go-to-Market (GTM) Execution

• Develop and manage GTM plans for product launches, campaigns, and initiatives.

• Collaborate with sales and marketing teams to execute integrated GTM activities.

• Track performance metrics and optimize GTM strategies for improved results.

5. Cross-Functional Collaboration

• Work closely with sales, marketing, and operations to ensure alignment and smooth execution of business plans.

• Provide product, market, and partner insights to support decision-making and operational alignment.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

• 5+ years of experience in business development, channel management, or product management, preferably in technology, collaboration tools, or workplace solutions.

• Strong understanding of hybrid workplace technologies (e.g., collaboration platforms, meeting room systems, AV).

• Experience in managing vendor relationships and strategic technology partnerships.

• Excellent communication, negotiation, and customer-facing skills.

• Ability to operate in a fast-paced, cross-functional environment.