Business Development Manager IFM

Job Description Business Development Manager IFM

Position: Business Development Manager – Integrated Facility Management (IFM)
Experience: 5–10 Years
Locations: Chennai / Bengaluru / Pune
Industry: Integrated Facility Management / B2B Services
Function: Business Development & Sales

Job Summary

We are looking for an experienced Business Development professional with strong IFM/Facility Management industry experience to drive new business acquisition, revenue growth and client relationships.

The role will focus on B2B sales, lead generation, solution selling, tender/RFP management and contract closure for integrated facility management services. Similar current IFM BDM roles emphasize new-client acquisition, CXO/procurement relationships, proposals, tenders, negotiations and pipeline management.

Key Responsibilities

Business Development

• Identify and generate new IFM business opportunities.
• Develop leads through networking, cold calling, references, market research and industry connections.
• Build and maintain a strong sales pipeline.
• Achieve monthly, quarterly and annual business targets.
• Identify opportunities across corporate, industrial, commercial and MNC clients.

Client Acquisition & Relationship Management

• Meet Facility Heads, Admin Heads, Procurement Heads, HR Heads and CXOs.
• Understand client requirements and propose customized IFM solutions.
• Conduct client meetings, site visits and presentations.
• Develop long-term client relationships and generate repeat business.

IFM Solution Selling

• Promote integrated solutions covering technical services, housekeeping, security, landscaping, workplace services, engineering and other support services.
• Understand client requirements and coordinate with Operations/Technical teams for solution design.
• Prepare commercial models and service proposals.

RFP / Tender Management

• Handle RFP, RFQ and tender opportunities from identification to submission.
• Coordinate with Operations, Finance, HR and Technical teams for costing and proposal preparation.
• Support commercial negotiations and contract closure.

Market Development

• Identify new sectors, industries and potential accounts.
• Track competitor activities, market trends and pricing.
• Develop account-wise and territory-wise business development plans.

Required Experience & Skills

• 5–10 years of experience in Business Development/Sales.
• Relevant experience in Facility Management / IFM is preferred/required.
• Strong B2B sales and corporate client acquisition experience.
• Proven experience in lead generation and conversion.
• Good understanding of IFM service models, SLAs and KPIs.
• Experience in RFP/RFQ, tendering, costing and negotiations.
• Strong presentation, communication and negotiation skills.
• Good client networking and relationship-building ability.
• Willingness to travel for client meetings and site visits.

Qualification

• Graduate in any discipline.
• MBA/PGDM in Sales & Marketing / Business Development preferred.
• Engineering/technical qualification will be an added advantage.

Key KPIs

• New business revenue
• New clients acquired
• Qualified leads generated
• Lead-to-conversion ratio
• Pipeline value
• IFM contracts closed
• Average contract value
• Client retention / repeat business

Preferred Candidate Profile

A target-oriented B2B Business Development professional with 5–10 years of experience, preferably from the IFM/FM industry, who can independently generate leads, engage senior client stakeholders, develop customized IFM solutions, manage tenders and negotiations, and close profitable contracts across Chennai, Bengaluru or PuneRole & responsibilities