Business Development Manager - Microsoft MSP

About the role

This is a new-business role. You will find, qualify and sign organisations with 30 to 100 users, based within 90 minutes' drive of Hamilton. You will run the whole sales cycle, from first contact through to a signed managed services agreement. You will not manage existing accounts.

You will be selling managed IT support (helpdesk, proactive monitoring and maintenance, patching, and onsite support under a fixed monthly agreement), managed Microsoft 365 (licensing, tenant management, Exchange Online, OneDrive, Intune device management and user administration), modern workplace (Teams, SharePoint and Power Automate set up and managed so staff can work together from anywhere), and managed cyber security (MFA and conditional access, endpoint protection, email filtering, firewalls, backup, phishing simulation and staff awareness training).

Our pre-sales and technical team will help you scope environments, build proposals and price agreements. You lead the conversation with the client.

Key responsibilities

• Identify and qualify organisations with 30 to 100 users within the territory
• Build and maintain a self-generated pipeline of managed services opportunities
• Run discovery meetings to understand the prospect's current IT setup, support arrangements, security posture and pain points
• Lead conversations with owners, directors, practice managers and operations managers
• Manage the sales cycle from first contact through to a signed managed services agreement
• Discuss Microsoft 365 licensing, Teams, SharePoint, OneDrive, device management with Intune and identity management with Entra ID
• Hold informed conversations about common threats: phishing, business email compromise, ransomware and credential theft
• Explain core controls, including MFA, conditional access, endpoint protection, email filtering, firewalls, patching and backup
• Work with the pre-sales team to scope environments and prepare accurate proposals and agreement pricing
• Keep pipeline and forecasts accurate and up to date in the CRM

About you

• At least 3 to 5 years of B2B new business sales, preferably in managed IT services
• Experience selling recurring service agreements
• A solid working knowledge of Microsoft 365 and common cyber security threats and controls
• A record of meeting or exceeding new business targets
• Strong commercial judgement and the ability to build a business case for a monthly agreement
• Clear written and verbal communication, including presenting to small leadership teams
• Organised and self-directed
• Full, unrestricted existing work rights for New Zealand
• Current residence in the Waikato region
• Full, clean New Zealand driver's licence

Benefits

• Competitive base salary, set according to your experience
• Car or car allowance
• Uncapped commission on new managed services revenue
• Standard company benefits, including support for professional development and certification

About us

Houston Technology Group has provided IT services to New Zealand businesses since 1984. From our Hamilton office we manage IT for organisations across the Waikato and surrounding regions, covering support, Microsoft 365, Teams, SharePoint and cyber security under monthly agreements. We have been around for 40 years because we do what we say and we look after our clients. When you bring in a new client, they are handed to a team that will deliver.