Business Development Manager (Pharma Testing Services)

Role & responsibilities

• Identify and develop new business opportunities for laboratory testing services.
• Generate leads through market research, cold calling, references, networking, and client visits.
• Conduct regular face-to-face meetings with prospective and existing clients.
• Develop and maintain relationships with clients across food, pharma, FMCG, manufacturing, environmental, and other relevant industries.
• Promote laboratory testing services, including chemical, microbiological, food, water, and environmental testing, as applicable.
• Understand client requirements and coordinate with technical teams to recommend suitable testing services.
• Prepare and share quotations, commercial proposals, and service agreements.
• Negotiate pricing and commercial terms to achieve business targets.
• Follow up on quotations, pending enquiries, and ongoing business opportunities.
• Achieve monthly and annual sales targets and revenue goals.
• Maintain client databases, sales pipelines, visit reports, and business development MIS.
• Monitor market trends, competitor activities, and emerging business opportunities.
• Coordinate with laboratory operations, sample collection, and customer service teams to ensure client satisfaction.

Required Qualifications

• Bachelor's degree in Science, Chemistry, Microbiology, Biotechnology, Food Technology, Business Administration, or a related field.
• 5-7 years of experience in business development or sales within laboratory testing, TIC (Testing, Inspection and Certification), or a related industry.
• Prior experience with an NABL-accredited laboratory or testing services company will be preferred.
• Business development with a third-party / contract testing laboratory, selling pharmaceutical testing services to customers in regulated markets (US, EU, UK, etc.)