Business Development Officer

Job Purpose
Responsible for identifying new business opportunities, acquiring corporate and individual clients, developing strategic relationships and converting prospects into paying customers.

Key Responsibilities

• Identify and prospect potential corporate, institutional and individual clients.
• Build and maintain a strong database of prospects and existing clients.
• Conduct outbound calls, WhatsApp outreach, emails, visits and presentations.
• Introduce the company's clothing, embroidery, printing and branding services to prospects.
• Prepare quotations and coordinate proposals with the production team.
• Follow up consistently on leads, quotations and pending orders.
• Convert qualified leads into paying customers.
• Develop relationships with companies, agencies, event planners, schools, organizations and other potential clients.
• Research market opportunities and competitor activity.
• Identify opportunities for bulk orders, corporate uniforms, souvenirs, campaigns and branded merchandise.
• Maintain accurate records of leads, prospects, sales activities and conversions.
• Submit regular sales reports.
• Work closely with Marketing and Production to ensure smooth customer delivery.

KPIs

• Number of qualified leads generated weekly.
• Number of prospects contacted daily.
• Meetings/appointments secured.
• Quotations/proposals sent.
• Lead-to-customer conversion rate.
• Revenue generated.
• Repeat customers and account growth.
• Value of active sales pipeline.

Requirements

• Strong communication and negotiation skills.
• Sales/business development experience.
• Ability to prospect and close deals.
• Good knowledge of WhatsApp, email and basic CRM/record-keeping tools.
• Confident dealing with business owners, executives and procurement personnel.
• Experience in fashion, branding, printing, textiles or corporate merchandise is an advantage.

Work Location: In person