Business Development Officer

Job summary

We are seeking a results-driven Business Development Officer to drive customer acquisition, revenue growth, and business expansion for Grocery Box. The role involves generating and converting leads, developing new business opportunities, managing customer relationships, and driving sales across online and offline channels.

Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Work Type: Full Time Working Hours: 8 to 5

Job descriptions & requirements

Responsibilities:

• Identify, prospect, and acquire new customers through direct sales, referrals, field activities and other channels.
• Generate, manage, and convert sales leads into paying customers.
• Drive sales of Grocery Box products across online and offline channels.
• Identify and secure corporate, wholesale and bulk-order customers.
• Build strong relationships with existing customers and drive repeat purchases.
• Identify new markets, locations and customer segments.
• Conduct market visits to monitor customer needs, competitor activities and pricing.
• Follow up on leads, quotations and prospective customers to ensure conversion.
• Negotiate with customers within approved pricing and commercial guidelines.
• Work closely with the Operations teams to ensure smooth customer fulfilment.
• Gather customer feedback and identify opportunities to improve sales.
• Prepare regular sales reports covering revenue, leads, conversions, and pipeline.
• Maintain an active sales pipeline and consistently pursue new business opportunities.
• Develop and implement strategies to achieve monthly and quarterly sales targets.

Requirements:

• B.Sc./HND in Marketing, Business Administration, Economics, or a related field.
• 2– 3 years of proven sales/business development experience in FMCG, retail, distribution, or a related industry.
• Strong understanding of FMCG sales and distribution channels.
• Excellent communication, negotiation, and relationship management skills.
• Strong customer acquisition and conversion skills.
• Target-driven with a strong commercial mindset.
• Good knowledge of Microsoft Excel and sales reporting tools.
• Ability to work independently, meet targets, and deliver results.
• Experience in e-commerce, online retail, or grocery sales is an added advantage.