Business Development Representative (981557)

Manchester | £35,000 + £10,000 OTE

Our client builds AI-powered contact centre software that helps businesses have better conversations and deliver real commercial results. Based in Manchester, its platform brings together outbound dialling, inbound voice, omnichannel messaging, workforce management, conversation analytics and AI agents in one place. It serves sectors including financial services, collections, insurance, utilities, BPO and the public sector.

The role

As a Business Development Representative, you will generate qualified pipeline for the sales team through smart outbound prospecting and responsive inbound handling. Reporting to the Business Development Manager, this is a high-impact, high-energy role for someone who wants to build strong foundations for a long-term career in SaaS sales.

What you’ll do

• Engage prospects through multichannel outreach, including email, phone, LinkedIn and events
• Build rapport quickly and uncover the business challenges the client can solve
• Execute outbound sequences targeting ideal customer profile accounts
• Follow up on inbound leads quickly and qualify them to a defined standard
• Book qualified discovery meetings for Account Executives and Business Development Managers
• Work alongside AEs and BDMs to coordinate account-based outreach
• Use AI tools for research, personalisation and outreach at scale
• Use CRM, sales engagement platforms and LinkedIn Sales Navigator as daily tools
• Track all activity in the CRM with accuracy and discipline

What you’ll bring

• 1-2 years’ experience in an outbound sales or commercial role (candidates with a strong 6 months or more will also be considered)
• Strong multichannel prospecting skills across phone, LinkedIn and email
• The organisation to manage multiple outreach threads at once
• Resilience, motivation and coachability, with a genuine desire to grow
• Real curiosity about technology and how it solves business problems

What success looks like

• Customer value first: outcomes over features, relationships over transactions
• Ownership: you treat problems as yours to solve and see them through
• AI-native working: you use AI tools naturally as part of your everyday work
• Curiosity: you actively seek to grow and share what you learn
• One team: you collaborate freely, support others and share knowledge
• Startup energy: you move fast, adapt to change and thrive in a scaling business

Training and development

• A 4-week company-wide onboarding programme covering the platform, customers and internal systems
• Comprehensive department-level onboarding
• Ongoing soft skills and sales training delivered in-house
• AI tools and workflow training, treated as business as usual rather than a nice-to-have
• Continuous learning budget and access to professional development platforms
• Regular knowledge-sharing sessions and internal communities of practice
• Mentoring, coaching and career development conversations from day one
• Access to relevant industry certifications
• A clear progression path to Account Executive within 12 months

About

• £35,000 base salary + £10,000 OTE
• 25 days’ holiday plus bank holidays, increasing with length of service
• An additional day of paid leave for your birthday
• Buy and sell holiday scheme
• 4x life insurance
• Medicash health plan
• 4% employer pension contribution
• Annual performance and salary reviews

Working pattern

This role is based in Manchester. You will be in the office five days a week for your first four weeks, then two days a week after that. If you’re ready to start your SaaS sales career with a fast-growing tech business and a clear route to AE, we’d love to hear from you.

At Furza, we’re committed to equality, diversity and inclusion. We welcome applicants from all backgrounds and experiences. If there’s anything we can do to support you during the process, please let us know.