Business Development Representative

NOW HIRING: BDC SALES REPRESENTATIVE

MAG Chrysler Dodge Jeep Ram is looking to add a

Sales Business Development Center (BDC) Representative

The Sales Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates incoming sales inquiries, internet queries. In addition, he or she performs clerical and administrative duties as assigned.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Health & Wellness Program, company paid vacation and holidays.

If you are interested, please apply on our company website, https://form.jotform.com/62426475829163 or refer a qualified friend!

Responsibilities

• Follow up with customers indicating purchasing interest through our website.
• Follow up with prospective customers and return email / voicemail.
• Support on-line customers by setting appointments.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Receive inbound sales calls
• Commit to becoming an expert and gain in-depth knowledge of vehicles and technology.
• Follow up with existing customers to confirm their satisfaction and generate leads.
• Provide sales management information by completion reports.
• Attend sales meetings and training sessions as required.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications

• No Experience required (sales experience preferred).
• 1-2 years of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc) a PLUS!
• Automotive experience a PLUS!
• Must be engaging, inquisitive, curious with a non-aggressive/always willing to help attitude.
• Excellent writing and typing skills.
• Must have the drive, passion and confidence to be successful.
• A desire and ability to work in a performance and process driven environment.
• Excellent customer satisfaction skills.
• Strong organizational and time management.
• Proficient in Microsoft Office.
• Professional appearance and work ethic.
• Self- starter and self- motivator.
• Bilingual- a plus.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience:

• Business Development: 1 year (Required)
• Over-the-Phone Customer Service: 1 year (Rquired)

Ability to Commute:

• Chillicothe, MO (Required)

Work Location: In person

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person