Business Development Representative

Automotive BDC Representative — Full-Time

Ken Ganley Ford Norton | Norton, Ohio

Compensation: $2,900–$5,500 per month

Ken Ganley Ford Norton is looking for an energetic and dependable Business Development Center (BDC) Representative to join our growing team.

This is a great opportunity for someone who enjoys talking with people, is comfortable using a computer, and is motivated by goals and incentives. Automotive experience is helpful but not required—we provide paid training to help you succeed.

What You’ll Do

As a BDC Representative, you’ll be one of the first points of contact for our customers. Your primary goal will be to provide a great experience and schedule appointments for our dealership.

• Respond to internet leads by phone, text, and email
• Answer inbound customer calls
• Make outbound follow-up calls to leads and previous customers
• Build rapport and help customers take the next step
• Schedule and confirm dealership appointments
• Maintain accurate customer records
• Meet individual and team performance goals

What We’re Looking For

• Excellent phone and customer-service skills
• Strong written and verbal communication
• A positive, professional, and persuasive personality
• Ability to multitask in a fast-paced environment
• Comfort working on the phone and computer throughout the day
• Typing speed of at least 45–50 WPM
• Dependability, a strong work ethic, and willingness to be coached
• Call center, customer service, sales, or automotive experience is a plus

What We Offer

• Monthly earning potential of $2,900–$5,500, based on performance
• Full-time position with a five-day workweek
• Paid training
• Medical, dental, and vision insurance
• 401(k)
• Performance incentives
• Opportunities to learn, grow, and advance within the dealership

This is a full-time, in-person position at Ken Ganley Ford Norton. It is not a remote role.

If you’re outgoing, goal-oriented, and ready to join a winning team, apply today!

Job Type: Full-time

Pay: $2,900.00 - $5,500.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid training
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person