Business Development Representative

Business Development Representative – Commercial Cleaning | White Glove Cleaning | Spokane, WA | Full-Time | Field + Phone

About Us

White Glove Cleaning is a locally owned Spokane cleaning company that serves offices, medical and professional suites, retail spaces, and other commercial facilities. We're growing our commercial client base and need a driven, personable closer to open doors for us.

The Role

You'll build our commercial pipeline from the ground up. You'll cold call and walk in to local businesses, book facility walk-throughs, run those walk-throughs on-site, and guide prospects to a signed agreement. This role suits someone who likes the phone, enjoys meeting people face to face, and is motivated by clear targets.

What You'll Do

• Make outbound calls to office managers, property managers, and business owners across the Spokane area.
• Prospect in person by visiting business parks, medical buildings, and retail corridors to introduce White Glove and get decision-maker contacts.
• Book and conduct facility walk-throughs. Assess square footage, floor types, restrooms, traffic levels, frequency needs, and any special requirements.
• Document walk-through findings accurately in our CRM and hand the scope off for pricing within 24 hours.
• Present proposals, handle objections, and follow up until the deal is closed or disqualified.
• Keep the CRM current: every call, visit, walk-through, and follow-up gets logged.
• Hit weekly activity targets and monthly booked-walk-through and closed-contract goals.
• Represent White Glove at local networking events, chamber meetings, and industry groups.

What We're Looking For

• 1+ years in B2B sales, cold calling, or outside sales. Experience in commercial cleaning, facilities, or services is a strong plus.
• Comfortable making high-volume calls and handling rejection without losing momentum.
• Confident walking into a business unannounced and asking for the decision-maker.
• Detail-oriented enough to capture an accurate scope during a walk-through.
• Organized, self-directed, and consistent with follow-up.
• Clear, professional communicator in person, by phone, and by email.
• Valid driver's license, reliable vehicle, and proof of insurance.
• Familiarity with a CRM (GoHighLevel, HubSpot, or similar) preferred.

Performance Targets (first 90 days)

• Days 1–30: Learn our services, pricing logic, and walk-through checklist. Shadow walk-throughs. Hit daily call targets.
• Days 31–60: Book walk-throughs per week and run them independently.
• Days 61–90: Close new commercial contracts per month.

Compensation

• Base pay: TBD
• Commission: TBD
• Mileage reimbursement for field visits

Schedule

Monday–Friday, business hours, split between phone prospecting and field visits. Some flexibility may be needed for walk-throughs outside standard hours.

Pay: $40,000.00 - $62,487.91 per year

Work Location: In person